Job description Attend and complete the UPS, Inverter, Solar Service calls at site. Capable for trouble shooting of power Electronics products. Installations of Higher KVA UPS System Daily reporting in ERP/Mobile app Desired Candidate Profile ITI/Diploma electronics /B tech 1 year experience in UPS field Note: Two wheeler & License mandatory Location: Payyanur Job Types: Regular / Permanent, Full-time Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: Field service: 1 year (Required) License/Certification: 2 Wheeler Licence (Required) Location: Cannanore, Kerala (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person
JOB DESCRIPTION Position Title Service Technician Reports To Senior Manager - Service Department Service Qualification ITI/ Diploma in Electronics Work Experience 1 - 2 Years Perform routine maintenance, inspections, and repairs on company products or equipment to ensure optimal performance and minimize downtime. Diagnose and identify technical issues or malfunctions in equipment through analysis, testing, and observation. Repair or replace faulty components, parts, or systems to restore equipment functionality and ensure customer satisfaction. Provide technical assistance and guidance to customers or end-users through Primary Duties phone, email, or on-site visits to resolve issues and answer inquiries. Maintain accurate records of service activities, including service reports, work orders, and equipment maintenance history. Interact with customers professionally and courteously, addressing their concerns, and ensuring their satisfaction with the service provided. Conduct scheduled preventive maintenance tasks to proactively identify and address potential issues before they escalate. Stay updated on product knowledge, technical advancements, and industry trends through training programs and self-study to enhance technical expertise. Adhere to safety protocols and guidelines while performing service activities to Secondary Duties ensure a safe working environment for oneself and others. Collaborate with cross-functional teams, including sales, engineering, and customer support, to provide comprehensive and integrated solutions to customers. Proven experience as a Field Service Technician Communication and interpersonal skills Skills Required Valid driver's license and clean driving record Technical certification or degree in a related field is an advantage Email ID jobs@hykonindia.com Contact 85930 75050
COMPETENCY-BASED JOB DESCRIPTION Position Title Executive CRM Employee Name Reports to Head CRM Created on Current Designation Department Channel Sales Minimum Qualification Diploma/ITI/Degree Revised on Minimun Work Experience 1 - 2 Years Developing and managing relationships with channel partners, leveraging our Customer Relationship Management (CRM) system to drive sales growth, Functions/ Tasks: and enhance customer satisfaction. This role requires strong communication skills, a thorough understanding of sales processes, and the ability to work collaboratively with internal teams and external partners. Primary Professionally answer incoming calls from potential and existing customers regarding channel sales, product information, pricing, and promotions. Make outbound calls to follow up on inquiries, provide updates, and nurture leads generated through channel partners. Actively listen to customer needs and provide accurate and relevant information. Respond promptly and efficiently to customer inquiries received via phone, email, or other channels. Accurately document all customer interactions, inquiries, and resolutions in the CRM system. Escalate complex issues or inquiries to the appropriate team members or departments. Clearly and concisely explain product features, benefits, and pricing to customers. Provide information about our channel partners, their locations, and how customers can connect with them. Develop a strong understanding of our products, services, and channel partner program. Identify potential leads and opportunities during customer interactions and forward them to the relevant Channel Sales team members. Provide basic support to channel partners by answering their queries and directing them to appropriate resources. Follow-up delivery, payment, installation, and site visit of the engineers or technicians Identify and report on customer feedback and trends to help improve processes and services. Prepare quotation Attend the enquireis of walkin customers Maintain accurate and up-to-date customer records and interaction logs in the CRM system. Prepare monthly report Ensure a high level of customer satisfaction through professional communication, problem-solving, and follow-up. Secondary Assist with outbound calling campaigns related to marketing promotions or channel partner events. Gather customer feedback on marketing materials and campaigns. Work closely with the Channel Sales team to ensure smooth communication and information flow. Provide administrative support to the sales team as needed. Skills Required Proficiency Level Required Evaluation Method Communication Advanced Observation&feedback Organisational Advanced Observation&feedback Problem-solving Advanced Observation&feedback Interpersonal skills Advanced Observation&feedback Analytical Skills Advanced Observation&feedback Negotiation Skills Advanced Observation&feedback Organizational Skills Intermediate Observation&feedback Time management Advanced Observation&feedback Adaptability Advanced Observation&feedback Knowledge Required Proficiency Level Required Evaluation Method Product Knowledge Expert Observation&feedback Industry Knowledge Expert Observation&feedback Channel Sales Expert Observation&feedback Company Policies Expert Observation&feedback Technical Knowledge Expert Observation&feedback Personal Attributes Required Definition Results-Oriented Driven to achieve targets and exceed expectations Problem-Solving Ability to identify and resolve sales-related issues Time Management Effective organization and prioritization skills Strategic Thinking Forward-thinking and proactive Adaptability Flexibility to adjust to changing market conditions Accountability Taking ownership of results and holding oneself and others accountable. Resilience Ability to handle pressure and setbacks Continuous Learning Staying updated on industry trends, sales techniques, and leadership skills Description of Proficiencies Proficiency Scale: 1 to 8 Proficiency Level Description 1 Very Limited Has only theoretical understanding 2 Limited Can perform under full guidance 3 Elementary Can perform under some guidance 4 Average Can perform independently 5 Intermediate Can perform independently & Troubleshoot 6 Advanced Can perform independently, trouble shoot & train 7 Expert Can perform independently, trouble shoot, train and lead Can be an subject level expert, and influence 8 Legend procedures/norms Additional Skills/Talent: Signature of the Employee: Signature of HOD:
Job Summary We are seeking a skilled and dependable Battery and Inverter Service Technician to install, maintain, troubleshoot, and repair battery backup systems and inverters. The ideal candidate will have hands-on experience with various types of batteries (lead-acid, lithium-ion) and inverters (off-grid, on-grid, hybrid) used in residential, commercial, or industrial settings. Key Responsibilities: Install and commission inverters, batteries, and associated electrical equipment. Conduct routine maintenance and performance checks. Diagnose faults and perform repairs on-site or at the service center. Test and ensure functionality of inverters, batteries, and wiring systems. Provide technical support to customers regarding system operations and troubleshooting. Document service reports, maintenance logs, and repair records. Ensure compliance with all safety protocols and electrical standards. Coordinate with the sales and support teams for smooth customer service delivery. Educate clients on optimal usage, battery care, and safety precautions. Stay updated with new technologies and product improvements. Required Qualifications: ITI / Diploma in Electrical, Electronics, or a related field. Minimum 1–3 years of experience in inverter and battery service or a related role. Familiarity with brands such as Luminous, Exide, Sukam, Microtek, etc. is a plus. Job Type: Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Job Summary We are seeking a skilled and dependable Battery and Inverter Service Technician to install, maintain, troubleshoot, and repair battery backup systems and inverters. The ideal candidate will have hands-on experience with various types of batteries (lead-acid, lithium-ion) and inverters (off-grid, on-grid, hybrid) used in residential, commercial, or industrial settings. Key Responsibilities: Install and commission inverters, batteries, and associated electrical equipment. Conduct routine maintenance and performance checks. Diagnose faults and perform repairs on-site or at the service center. Test and ensure functionality of inverters, batteries, and wiring systems. Provide technical support to customers regarding system operations and troubleshooting. Document service reports, maintenance logs, and repair records. Ensure compliance with all safety protocols and electrical standards. Coordinate with the sales and support teams for smooth customer service delivery. Educate clients on optimal usage, battery care, and safety precautions. Stay updated with new technologies and product improvements. Required Qualifications: ITI / Diploma in Electrical, Electronics, or a related field. Minimum 1–3 years of experience in inverter and battery service or a related role. Familiarity with brands such as Luminous, Exide, Sukam, Microtek, etc. is a plus. Job Type: Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Job Description Primary duties Independently diagnose and repair faults of the products Diagnose and troubleshoot mechanical, electrical, and electronic issues,identifying root causes and implementing appropriate solutions. Conduct inspections and tests on equipment to ensure compliance with safety standards and operational efficiency. Maintain accurate records of maintenance activities, repairs performed, and inventory of parts and supplies Provide technical support and training to other team members, ensuring compliance with safety protocols and best practices. Secondary Duties Stay updated on product knowledge, technical advancements, and industry trends through training programs and self-study to enhance technical expertise. Collaborate with cross-functional teams, including sales, engineering, and customer support, to provide comprehensive and integrated solutions to customers. Qualification ITI/ Diploma / B -Tech in Electronics Experience 2- 3 Years in the field of Ups / Inverter Service Location Trivandrum, Chennai and Bangalore Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
The Manager of Research and Development - EV will report to the Deputy General Manager - R&D within the R&D department. The ideal candidate should hold a minimum Bachelors or Masters degree in Mechanical Engineering, Automotive Engineering, Electrical Engineering, or a related field, along with 7-10 years of experience in automotive R&D focusing on electric vehicles. In this role, you will be responsible for leading and managing the R&D team specialized in developing electric 3-wheeler autorickshaws. Your key tasks will include developing and implementing R&D strategies aligned with company objectives, fostering innovation and collaboration within the team, and guiding engineers through the vehicle development stages. Your primary duties will involve encouraging professional growth among team members, overseeing the entire R&D process from concept to production, ensuring projects meet quality and performance standards, and coordinating with cross-functional teams. Additionally, you will guide the team through certification processes and ensure compliance with regulatory and safety standards. You will also be tasked with identifying opportunities for innovation, staying updated on electric vehicle technology trends, and continuously improving existing products and processes. The ideal candidate should possess proven experience in leading R&D teams and projects, a strong understanding of electric powertrain systems, proficiency in CAD software and simulation tools, excellent problem-solving skills, and strong leadership and communication abilities. For consideration, please send your application to jobs@hykonindia.com or contact 8593075050.,
The Executive CRM plays a crucial role in developing and managing relationships with channel partners to drive sales growth and enhance customer satisfaction. This position requires strong communication skills, a deep understanding of sales processes, and the ability to collaborate effectively with internal teams and external partners. In this role, you will be responsible for professionally handling incoming calls from potential and existing customers, providing product information, pricing details, and promotions. You will also make outbound calls to follow up on inquiries, provide updates, and nurture leads generated through channel partners. Active listening to customer needs, promptly responding to inquiries via phone, email, or other channels, and accurately documenting interactions in the CRM system are key tasks. Moreover, as an Executive CRM, you will be expected to explain product features, benefits, and pricing clearly, provide information about channel partners, and identify potential leads during customer interactions. Reporting customer feedback and trends to enhance processes, preparing quotations, attending to walk-in customer inquiries, and maintaining up-to-date records in the CRM system are essential responsibilities. Additionally, you will assist with outbound calling campaigns, gather customer feedback on marketing materials, collaborate closely with the Channel Sales team, and provide administrative support as required. Proficiency in communication, organizational, problem-solving, interpersonal, analytical, negotiation, time management, and adaptability skills is essential, along with expert knowledge in product, industry, channel sales, company policies, and technical aspects. The ideal candidate for this role should be results-oriented, possess problem-solving abilities, demonstrate effective time management, strategic thinking, adaptability, accountability, resilience, and a commitment to continuous learning. Proficiency levels ranging from elementary to expert are required in various skills and knowledge areas to excel in this position. Overall, the Executive CRM position demands a proactive, customer-centric approach, strong coordination with internal and external stakeholders, and a commitment to achieving targets while upholding professional standards.,
The Service Technician - E Auto will be responsible for conducting thorough inspections and diagnostic tests on electric vehicles to identify issues. You will perform necessary repairs on electric vehicle systems, including battery management, electric drivetrains, and regenerative braking systems. It is essential to follow manufacturer guidelines for routine maintenance tasks such as oil changes, brake inspections, tire rotations, and system flushes. Your primary duties will include inspecting, testing, and replacing high-voltage batteries and their components, as well as calibrating and programming battery management systems. You will be required to maintain clear and accurate records of all repairs and maintenance performed, while adhering to all safety protocols when handling high-voltage systems and components. Additionally, you will need to communicate repair needs and statuses to customers professionally and understandably, ensuring that all work complies with industry standards and regulations. Providing exceptional customer service is crucial in this role, as you will address customer inquiries and concerns about electric vehicle maintenance and repairs. You will also be responsible for educating customers on proper vehicle care and answering questions about electric vehicle technology. Collaborating with other technicians and departments to improve service quality and efficiency will be part of your secondary duties. You may also assist in ordering and stocking materials as needed, ensuring that all tools and equipment are in proper working order and reporting any issues to management. The ideal candidate should have proven experience as an E Vehicle Service Technician, along with strong communication and interpersonal skills. A valid driver's license and clean driving record are required, and a technical certification or degree in a related field is considered an advantage. For further details, kindly contact through email at jobs@hykonindia.com or call 85930 75050.,
The job involves attending and completing UPS, Inverter, and Solar service calls at the site. You should be capable of troubleshooting power electronics products and installing Higher KVA UPS systems. Daily reporting in ERP/Mobile app is also required. Desired Candidate Profile: - ITI/Diploma electronics / B.Tech - 0-1 year experience in the UPS field, freshers can also apply Note: Two-wheeler and License are mandatory. Location: Madikeri/Coorg This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, and Provident Fund. The work location is in person.,