Software Engineer

Role Overview: As an agent at WNS Global Services Inc., you will be responsible for handling customer queries and providing solutions related to flight bookings, hotel reservations, packages, insurance products, and services, as well as utilities bills. Your role will involve assisting customers from various industries such as Travel, Insurance, and Utilities. Key Responsibilities: - Handle customer queries effectively and efficiently - Provide solutions and assistance regarding flight bookings, hotel reservations, packages, insurance products, and services, as well as utilities bills - Ensure customer satisfaction by resolving issues and addressing concerns in a timely manner Qualifications Required: - Undergraduate or Graduate degree Additional Company Details: WNS Global Services Inc. is a global Business Process Management (BPM) leader with a strong focus on delivering business value to over 400 clients worldwide. The organization's mission is guided by its CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence. With a team of over 44,000 professionals operating across 60 delivery centers in 16 countries, WNS offers deep domain expertise in key industry verticals such as Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail, Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel, and Utilities.,