Software Engineer

Key Responsibilities:

Technical Support & Troubleshooting

• Design and implement reports using

  BIP, XML, OTBI, SmartView, FRS

• Manage integrations with

  OCI and ATP Database (Oracle SQL, PL/SQL)

• Provide L2 support for Oracle ERP Finance modules (GL, AP, AR, FA, Tax, Cash Management)
• Troubleshoot ERP functionality, user access, performance, and data integrity issues
• Conduct root cause analysis and recommend long-term solutions

User Assistance & Training

• Guide end-users on navigation, data entry, and reporting
• Develop training materials and conduct sessions
• Create SOPs, known error databases, and knowledge repositories
• Mentor L1 support staff on advanced troubleshooting

System Maintenance & Enhancements

• Monitor system performance and conduct regular maintenance
• Assist in testing and configuration of patches, upgrades, and new features
• Document system changes and configurations

Compliance & Reporting

• Ensure compliance with financial data regulations and internal policies
• Generate and review financial reports for accuracy and insights
• Support audits with documentation and system evidence

Qualifications:

• Bachelors/Masters in Computer Science, IT, or related field
• 8+ years in Oracle Fusion Financials reporting and support
• Strong understanding of Oracle Subledgers (AP, AR, FA, Projects, Lease Accounting)
• Experience in data migration, governance, and quality management
• Excellent problem-solving and communication skills

Mandatory Skills:

• Oracle Fusion Financials Reports:

  BIP, XML, OTBI, SmartView, FRS

• Oracle SQL / PL/SQL, OCI, ATP Database
• Financial data architecture and integration patterns
• Insurance domain experience (preferred)

Preferred Skills:

• Experience in legacy system migration
• Familiarity with

  DevOps, CI/CD

  , and

  Master Data Management

• In-depth knowledge of Oracle Fusion report ecosystem