Software Engineer II

Zendesk

2 - 4 years

7 - 11 Lacs

bengaluru

Posted:3 hours ago| Platform:

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Skills Required

root cause analysis backend data analysis github mysql incident management customer service ruby distribution system sdlc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collaborating with product managers and engineers to ensure requirements are understood and executed upon.
Follow Zendesk standards when designing, building and deploying solutions
Champion best practices, high quality code, and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised.
Actively participate in code reviews and design discussions
Partner across all areas of the SDLC, including requirements gathering, and building services and solutions.

What you bring to the role:

2-4 years of relevant industry experience in at least one object oriented language like Ruby or Java
Experience with databases like MySQL and/or DynamoDB
Experience with CI/CD and delivery systems (Github Actions, Travis, Jenkins)
Knowledge of API design and distributed systems
Experience using Datadog or other log aggregation tools
Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis
A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities
A team-first collaborative attitude that thrives in a fast-moving agile development environment
Excellent written and verbal communication skills

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