Overview of Job Function: The Engineer will be working for the Innovation Enablement team and will focus on the build and ongoing support of demonstration and training systems for Verint products. This will include configuring and maintaining simulated demonstration content (data/metadata), developing and maintaining the tools used to manage that data/metadata, and cloud infrastructure automation and orchestration. The Engineer will collaborate with cross departmental stakeholders and management teams to implement features and enhancements to the platform. The Engineer contributes to the design, development, and implementation of Verint s Innovation Lab. Designs and delivers software enhancements, new functionality code fixes across the platform. Collaborates with the team to address reliability and performance issues. Minimum Requirements: 2+ years of experience with React and NodeJS. 2+ years of programming experience in Python, PowerShell and/or Bash Strong troubleshooting debugging capabilities in an agile software development team environment. Ability to combine functional, conceptual, and technical knowledge to offer creative solutions to the team Good to have skill Programming and automation experience using core AWS services platforms Specifically, but not limited to: EC2, ECS, DynamoDB, RDS, Route53, Lambda, Security Groups, ALBs, NLBs, IAM, Systems Manager CloudWatch Principal Duties and Essential Responsibilities: Troubleshoot problems across a wide array of cloud services and functional areas. Ability to adapt to new technologies and learn quickly Write specifications and documentation for feature requirements in a process-oriented fashion Develops maintenance requirements and procedures. Provide effective communication with geographically distributed team members Escalate urgent issues to Management

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