Software Development Engineer II - Backend

About the Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind -

1. Customer love: Build a platform that offers truly delightful and differentiated services

2. Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood

3. Technology first: Bring innovation and technology to an age-old industry

About the Role & Team

Join our Customer Growth team, focused on building the tech stack for:

● Customer acquisition and retention.

● Booking journey, cataloging, and pricing.

● Marketing, personalization, and recommendations.

We are looking to grow a team that will be working towards building two new avenues for UC which will significantly impact UCs growth in the next 5 years.

Responsibilities

● Develop key features for the Customer booking journey.

● Develop and maintain robust backend systems using Node.js, asynchronous architectures, and databases (MongoDB, MySQL, Vector, Redis, etc.).

● Scale existing systems to achieve optimal performance, high availability, and reliable observability. What we need:

● 3+ years of backend engineering experience with a strong foundation in computer science fundamentals.

● For folks closer to 4+ years - you should also demonstrate strong HLD and LLD skills

● Strong problem-solving abilities and a passion for going deep into understanding solutions

● A drive to build long-term, foundational capabilities from the ground up.

● Ability to thrive in a fast-paced, high-ownership environment.

● Experience with GenAI, AR/VR technologies or Async architecture is a plus.

What can you expect:

● Massive ownership and a chance to impact how technology shapes home services.

● Opportunity to work on platform-scale problems and cross-cutting concerns.

● High-growth, high-performance culture with rapid iterations and learning.

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.