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Home
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Jobs in hyderabad
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Surestaff India
>
Soft skills Trainer or Call center Trainer

Soft skills Trainer or Call center Trainer

Surestaff India

2 - 5 years

0 Lacs

hyderabad

Posted:None| Platform:

Apply

Skills Required

english language training soft skills training voice and accent training us healthcare accent training soft skills voice and accent

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position:

Location:

Overview:

Candidate Engagement Specialist

Key Responsibilities:

Handle crucial end-client calls
(U.S. hospitals, clinics, emergency centers) excellent communication skills are critical.
Engage and deploy per diem/local candidates
as per client demand.
Maintain constant contact with healthcare facilities and respond to real-time updates.
Provide immediate communication and coordination
between healthcare professionals and facilities (especially during last-minute changes).
Build long-term relationships with candidates to ensure repeated deployments and retention.
Run
ad-hoc engagement programs
for travel or permanent nursing and allied roles.
Provide 24/7 on-call support
across 3 shifts (including weekends).
Draft internal communication content such as
circulars, announcements, and training materials
.
Occasionally support
mock calls and new hire training sessions
.

Required Skills:

Excellent verbal and written communication in English
Strong knowledge of
MS Office Suite
Detail-oriented with strong
customer service skills
Ability to
multitask and work independently
Experience as a
soft skills trainer
or
call center trainer
preferred

fast-paced and highly collaborative role

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