Soft Skills Trainer

2 - 5 years

1 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Should be able to Independently handle Soft Skills and Communication training & coaching projects as per the business requirement of the AR process.
  • Should be able to develop curriculum and training modules for the training programs.
  • Should be able to Analyze & plan training programs based on requirement for Communication skills or any other Etiquette training from the stake holders.
  • Should be able to identify the Training needs of the Operations team.
  • Should be able to Provide feedback to enhance Agents Performance
  • Should be able to ensure measurement & effectiveness of the training program for performance enhancement.
  • Should be able to ensure follow up sessions for performance enhancement

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