Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Conduct soft skills training, including email and phone etiquette.
  • Give feedback and track improvement areas.
  • Help improve communication and customer engagement.
  • Ensure processes follow quality guidelines.
  • Provide training based on performance insights.

Requirements:

  • 3–15 years of relevant experience.
  • Previous experience in communication/soft skills training is preferred.
  • Stronglistening, analytical, communication, and documentation skills.
  • Ability to work independently and manage time effectively.

Shift: 9:30 AM - 6:30 PM (Mon - Fri)

Week Off: Sat & Sun

Location: Mangalore

Job Type: Full-time

Work Location: In person

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