Social Media Marketing Intern

Company Description

Gen S Life is a vibrant, community-driven platform dedicated to empowering the senior generation. We create engaging experiences, meaningful conversations, and opportunities that simplify life for seniors. Through events, digital content, and innovative campaigns, Gen S Life is breaking age-related stereotypes and building a space where seniors feel connected, valued, and celebrated.

Key Responsibilities

• WhatsApp Management

  : Handle chats, broadcast lists, inquiries, and member interactions.

• Digital & Social Media Engagement

  : Manage and coordinate campaigns across all platforms:
• Instagram
• Facebook
• WhatsApp
• LinkedIn
• YouTube
• Play Store (ratings & reviews)

• Online Reputation Management (ORM)

  :
• Be the

  sole owner

  of ORM across all platforms.
• Monitor and respond promptly to comments, reviews, queries, and feedback.
• Track

  Google Play Store reviews

  , respond, and

  showcase rating/feedback trends

  .

• Lead Management & Conversions

  :
• Capture leads generated via ORM and campaigns.
• Ensure every lead is

  followed up, out called, and converted into subscriptions/ business

  with timely reminders.

• Campaign Support

  : Assist in planning, coordinating, and executing campaigns with the marketing team.

• Data & Reporting

  : Maintain Excel reports to track ORM logs, lead conversion outcomes, and Play Store/social media feedback trends.

• Day-to-Day Support

  : Help with the smooth functioning of the marketing and customer relations team.

Requirements

• Fluent in English (spoken & written).
• Basic to intermediate MS Excel skills (data entry, reporting, tracking).
• Familiarity with digital platforms: Instagram, Facebook, WhatsApp, LinkedIn, YouTube, X, Google Business, Google Play Store, Email.
• Understanding of ORM and online engagement best practices.
• Strong communication, coordination, and organizational skills.
• Detail-oriented, proactive, and eager to learn in a fast-paced environment.

Stipend

?15,000 / month

Perks & Benefits

• Flexible working hours.
• Friendly, casual, and collaborative work environment.
• Hands-on learning in

  social media, marketing, and digital engagement

  .
• Independent ownership of ORM, Play Store reputation, and lead conversions.
• Real-time exposure to campaign management and senior community building