SO_IT_Kubernetes_Operations_SME

What you will be doing

Provide IT infrastructure & Application operations for Manufacturing (i4. 0) IT applications

Perform Container based Application Deployments, Configurations and Hotfix installations

Troubleshoot Manufacturing IT Application and infrastructure related incidents

Close collaboration with Application development team, infrastructure team and Network team to provide

day-to-day operations support for the application

Onboarding Manufacturing IT application and implementing manufacturing plant specific configurations

Perform Application and infrastructure Migrations

Quality delivery of services committed to the customer as per the defined Service Levels and KPI s

Monitor system performance and ensure Application availability

Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management,

Technical documentation, and Training delivery

Ensure Customer Satisfaction, Escalation Management in the Services Delivered and Continuous

improvement of services

Provide extended support for planned Maintenances and On Call readiness support

Should be able to work in shifts and travel to customer location for business need

TOM Application Operational Excellence

IT Application Operations Engineer

What you bring

Kubernetes core concepts

Containerization and Docker essentials

Good knowledge of Kubernetes, Istio Service mesh

Linux - CLI and Basic knowledge of various components work (kernel, CPU, memory, disk, network)

Scripting (Bash and YAML)

Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)

Support for Kubernetes based projects to resolve critical and complex technical issues

Performing application deployments & configuration on Kubernetes cluster

Infrastructure automation and DevOps tools (Ansible/ Terraform/ Jenkins/ Argo CD)

ITIL Service Management Framework (Incident, Change, Problem Management)

Added value if you have

Application and infrastructure Monitoring tools (ICINGA / Grafana / ELK )

Working experience in Rancher

Network infrastructure (VPN, IPsec, Firewall, Load balancing setup and Security implementation)

Database Administration (Oracle / MySQL / Mongo)

IoT / IT for Manufacturing - i4. 0 concepts

Working knowledge of various tools and open-source technologies

ITIL v3 / v4 Foundation certification preferred

Professional Attributes

Strong presentation skills and experience in intercultural communication and cooperation

Possess learning agility, flexibility, and proactivity

Keywords

Kubernetes, Docker, Rancher, Linux, Scripting, IT Application Operations, ITIL, ELK