Showroom Sales Executive

Position Overview:

We are looking for a dedicated and customer-oriented Showroom Sales Associate to join our team at Estre Global. As a Showroom Sales Associate, you will play a crucial role in providing exceptional customer service, guiding customers through their purchasing journey, and contributing to the overall success of our showroom. This role demands a strong commitment to product knowledge, customer satisfaction, and effective sales support.

Experience - 1.5+years

Gender - Females Preferred (Preferably from a Furniture background)

Languages - Kannada, English, Hindi

Week off - Will give week off on weekdays. 6 days working

Key Responsibilities:

Customer Education and Sales Support:

• Proficiently educate customers about Estre Global's products.
• Assist customers in customizing products and selecting appropriate fabrics.
• Help customers choose color combinations that align with their preferences and interior design goals.
• Ensure a thorough understanding of products and services, contributing to a positive customer experience and potentially higher sales.

Sales Process Completion and Coordination:

• Provide complete sales details to the production department promptly after a sale is made, ensuring accurate and timely information transfer for order processing.
• Help in resolving any interior design-related queries or issues customers may have in a time-efficient manner, contributing to enhanced customer satisfaction and potential repeat business.

Lead Management and Follow-Up:

• Diligently manage, follow up, and nurture leads assigned or customers visited, ensuring they are well-informed and guided towards making a purchase.
• Coordinate and schedule appointments with Field Sales Executives when necessary to further assist customers, ensuring a seamless transition and continued engagement.

Skills Development towards Showroom Management or Project Orders Expertise:

• Continuously enhance knowledge about interiors, color, and design to provide valuable insights and assistance to customers.
• Grow towards becoming a Showroom Manager or an expert in handling Project Orders.
• Engage in learning opportunities and experiences that contribute to understanding and managing showroom operations or project orders, preparing for future roles within the organization.

Display and Merchandising:

• Maintain an appealing product display and store ambiance that reflects the brand’s identity and attracts customers.
• Utilize design skills to create visually appealing product displays and promotional materials.

Customer Feedback Collection and Relationship Management:

• Collect customer feedback regarding product designs, quality, and overall shopping experience.
• Build and maintain relationships with customers, offering personalized service and following up on purchases, feedback, and inquiries.

Qualifications:

• Proven experience in a customer-facing sales role, preferably in a showroom or retail environment. (Only from Furniture background)
• Strong communication and interpersonal skills.
• Knowledge of interior design and product offerings.
• Ability to provide exceptional customer service.
• Detail-oriented and organized.
• Willingness to learn and adapt to changing product lines.
• A passion for design and aesthetics.
• Proactive and self-motivated.

Interested candidates can share their resume to this mail id: [email protected]

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Experience:

• showroom sales: 1 year (Preferred)
• retail: 1 year (Preferred)

Work Location: In person