ServiceNow Software Engineer 1

RSM US in India

4 - 6 years

7 - 11 Lacs

hyderabad

Posted:5 days ago| Platform:

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Skills Required

itam cmdb itom presentation skills css javascript html troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibility
Essential Duties and Responsibilities:
- Troubleshooting and solving existing problems
- Identifying and assessing technical solutions
- Managing development deliverablesusing an Agile Framework
- Support customers across various time zones.
- Developing new solutions on the ServiceNow platform

Qualifications:
- Must have
  - 4 to 6 years of total IT experience
  - Minimum 3 years of ServiceNow Support and Development experience
  - BE/BTech degree in Computer Science, Information Systems or equivalent field
  - ServiceNow Certifications - CSA
Good to have
- ITIL Foundation V3 or v4 certification
- ServiceNow Certifications CAD, CIS-ITSM, CIS-CSM, CIS-SPM
Knowledge, Skills and Abilities:
- Must have
  - Experience with ServiceNow modules - ITSM, SPM, CSM, IntegrationHub
  - Experience with application support and development activities.
  - Ability to develop quality solutions independently.
  - Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs.
  - Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS, LDAP, MS Active Directory, SSO, SOAP and REST.
  - Code debugging techniques.
  - Write code adhering to coding best practices.
- Good to have
  - Experience with ServiceNow modules ITOM, ITAM, CMDB
  - Experience with resolving issues within strict SLA timelines.
  - Ability to work in shifts or out of standard working hours
  - Experience with Upgrade and Cloning activities.
  - Knowledge of Service Portal, UI Builder, Workspaces, Integrations, Now Assist, Performance Analytics, Scoped applications,
  - Experience with working in a client-facing environment.
Professional Requirements:
- Strong written and oral communication skills including presentation skills.
- Strong problem solving and troubleshooting skills.
- Proven success in contributing to a team-oriented environment.

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