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Sanofi
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ServiceNow DevOps Engineer, AI & ML Operations

ServiceNow DevOps Engineer, AI & ML Operations

Sanofi

3 - 8 years

13 - 17 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

continuous integration css javascript html ci cd pipeline event management python natural language processing machine learning artificial intelligence docker deep learning servicenow itsm data science devops web technologies itom jenkins aws ml

Work Mode

Work from Office

Job Type

Full Time

Job Description

Our Team:

The ServiceNow team is a multinational team that supporters 70 manufacturing sites and all of Sanofis locations in 170 countries using ServiceNow.

Main responsibilities:

Administer and maintain the ServiceNow platform, including user management, security, and data integrity.

Configure and customize ServiceNow applications and facilitate the rollout of new applications and modules.

Develop and implement workflows, business rules, and UI policies.

Monitor system performance and troubleshoot issues to ensure optimal functionality.

Build, maintaining, and optimize CI/CD pipelines

Responsible for operations lifecycle, comfortable to add value to the End-to-end BUILD lifecycle

Trouble shoot and resolve complex technical issues and challenges.

Collaborate with stakeholders to gather requirements and translate them into technical specifications.

Provide technical support and training to end-users.

Stay updated with the latest ServiceNow features and best practices.

About you :

Skills

3+ Years of experience as a ServiceNow Administrator or similar role.

Advanced Expertise in building, maintaining, and optimizing CI/CD pipelines

Advanced Level of understanding of ServiceNow modules, including ITSM and ITOM.
Experience implementing/managing CMDB in large companies.

Advanced Scripting skills, highly proficient in JavaScript, HTML, CSS, and other web technologies

Experience with AI Operations (Artificial Intelligence) and Event Mgmt.

Can design, implement, and extend functionalities across multiple modules, ensuring that solutions align with the broader business processes.

Skilled in troubleshooting and resolving complex technical issues, extensive experience with the platform, able to handle complex challenges and troubleshoot advanced issues.

Very comfortable with the End to end BUILD lifecycle

Can make high-level technical decisions and define the overall design, architecture, and approach to development projects.

Knowledgeable in Security and Access Control, ensuring best practices in access control lists (ACLs), data protection, and compliance standards

Have the ability to work independently on complex, configurations and advanced projects

Acts as a mentor to junior developers, guiding them through challenges

ServiceNow Administrator certification is a must.

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