Posted:23 hours ago|
Platform:
Work from Office
Full Time
2+ years providing customer facing technical support (Web based products or e-commerce preferred)
2+ years of ServiceNow Development/Admin Experience is mandate
Demonstrated creative problem-solving approach and strong analytical skills
Must be proficient with analyzing log files and standard debugging concept.
Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management.
Previous experience working with the ServiceNow platform (Service/Project Management, SLA Management, Service Catalog, Customer Service Management, Workflows & Approvals)
Experience troubleshooting web application, Experience in troubleshooting Java Script Code.
Excellent communication skills (verbal and written)
Kindly share your resume to js001102065@techmahindra.com with basic details if interested.
Tech Mahindra
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