ServiceNow Developer - ITSM/ITOM Modules

Innovan Technologies

5 - 7 years

0 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

servicenow studio servicenow scripting integrationhub cmdb design glide api workflow editor servicenow flow designer ui builder service mapping

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a skilled ServiceNow professional with 5+ years of experience to design, configure, and implement ServiceNow solutions that streamline ITSM, ITOM, and enterprise workflows. The ideal candidate will have hands-on expertise in ServiceNow customization, integrations, and module implementation, with a strong understanding of ITIL Responsibilities :

Design, develop, and configure ServiceNow applications (ITSM, ITOM, HRSD, CSM, or GRC as applicable).
Implement custom business rules, client scripts, UI policies, ACLs, and Flow Designer workflows.
Customize ServiceNow Service Catalog, Incident, Problem, Change, Knowledge, and CMDB modules.
Integrate ServiceNow with third-party tools and enterprise systems using REST/SOAP APIs, MID Server, and IntegrationHub.
Develop custom applications and modules using ServiceNow Studio and App Engine.
Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
Maintain and optimize ServiceNow CMDB ensuring data accuracy and compliance.
Support upgrades, patches, and platform enhancements with minimal disruption.
Build and maintain reports, dashboards, and performance analytics for stakeholders.
Ensure adherence to ITIL and organizational best practices in ServiceNow implementations.
Troubleshoot and resolve issues in a timely manner while ensuring system Skills & Qualifications :
Bachelors degree in Computer Science, Information Technology, or related field.
5+ years of hands-on ServiceNow experience, including configuration, customization, and integration.
Strong knowledge of ServiceNow ITSM processes (Incident, Problem, Change, Request, Knowledge).
Proficiency in JavaScript, Glide API, and ServiceNow scripting.
Experience with ServiceNow Flow Designer, Workflow Editor, and UI Builder.
Familiarity with CMDB design and Service Mapping.
Hands-on experience with REST/SOAP API integrations.
Understanding of ITIL processes and how they map to ServiceNow.
Strong problem-solving, communication, and analytical Skills :
ServiceNow Certifications such as :
Certified System Administrator (CSA)
Certified Application Developer (CAD)
ITSM/ITOM Implementation Specialist
Experience with ServiceNow ITOM modules (Discovery, Event Management, Orchestration).
Knowledge of Service Portal, Virtual Agent, and Performance Analytics.
Exposure to Agile/DevOps methodologies with CI/CD in ServiceNow.
Familiarity with ServiceNow HRSD, CSM, or SecOps modules.

(ref:hirist.tech)

More Jobs at Innovan Technologies

Senior Azure Cloud Architect

Hyderabad, Telangana, India

5.0 - 5.0 yrs

Salary: Not disclosed

Senior Frontend Developer - React.js & Vue.js

Hyderabad, Telangana, India

5.0 - 10.0 yrs

Salary: Not disclosed

Interesting Job Opportunity: Full Stack Developer - Node.js/React.js

Hyderabad, Telangana, India

5.0 - 5.0 yrs

Salary: Not disclosed

Interesting Job Opportunity: Performance Test Lead - JMeter/LoadRunner

Hyderabad, Telangana, India

10.0 - 10.0 yrs

Salary: Not disclosed

Senior Business Analyst

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.