Job Summary We are seeking an experienced and results-driven ServiceNow Lead to join our IT Service Management (ITSM,ITOM,ITAM,GRC) team. In this leadership role, you will be responsible for overseeing the design, implementation, and optimization of ServiceNow solutions, ensuring the platform aligns with business goals and ITSM best practices. You will lead a team of ServiceNow developers and work closely with key stakeholders to deliver high-quality, scalable solutions on the ServiceNow platform. Mandatory Requirements Strong expertise in ITSM /Itom, (IT Service Management) processes and best practices. Proven experience in managing and leading ServiceNow implementations and configurations, with hands-on experience in ITSM modules like Incident Management, Change Management, Problem Management, and Service Catalog. In-depth knowledge of the ServiceNow platform, including customization, development, and administration. Ability to translate business requirements into technical solutions and ensure optimal platform performance. Additional Mandatory Experience (Experience in at least 1 of the Following Modules) : HAM (Hardware Asset Management) : Experience with the implementation and management of Hardware Asset Management processes within ServiceNow, including asset lifecycle management, tracking, and reporting. SAM (Software Asset Management) : Expertise in configuring and managing Software Asset Management processes in ServiceNow, including license management, software compliance, and optimization. CMDB (Configuration Management Database) : Strong experience in CMDB design, management, and integration with ITSM processes, ensuring proper configuration and relationship mapping for Configuration Items (CIs). Discovery : Experience in deploying and managing ServiceNow Discovery to automate the identification and tracking of IT assets and configurations within the network. Integrations : Expertise in integrating ServiceNow with third-party applications and enterprise systems (e.g., ERP, monitoring systems, etc.) using integration tools like REST, SOAP, and MID Server. Epro (Enterprise Procurement) : Understanding of Enterprise Procurement processes and integration with ServiceNow to enhance the procurement of IT assets and services. CSM (Customer Service Management) : Experience with implementing and customizing the Customer Service Management module to improve customer experience and optimize service delivery. Key Responsibilities Lead and manage the end-to-end implementation and configuration of ServiceNow ITSM solutions. Oversee the day-to-day activities of the ServiceNow development and administration teams, ensuring alignment with project goals and timelines. Work closely with stakeholders to define business requirements and translate them into ServiceNow solutions that enhance IT service management processes. Design and implement ServiceNow workflows, automation, and integrations to streamline business operations. Ensure the successful integration of ServiceNow with third-party systems and tools, managing data flow and business logic. Develop and maintain best practices for ServiceNow configuration, customization, and coding standards. Monitor the health and performance of the ServiceNow platform and lead troubleshooting and issue resolution efforts. Provide strategic direction for ServiceNow platform enhancements, upgrades, and continuous improvement initiatives. Mentor and guide junior ServiceNow developers, fostering a collaborative and high-performing team environment. Create and maintain technical documentation, including design specifications, process flows, and configuration details. Qualifications : Bachelors degree in Computer Science, Information Technology, or related field (preferred). (ref:hirist.tech) Show more Show less
Experience : 6-18 Years NP : Immediate - 30Days Job Type : Fulltime Location : Bangalore Only Mandate Skill : SAP WM With LE Description Functional Consultant 4+ yrs of SAP WM strong functional experience preferably in hi tech industries. Must have atleast 2 yrs SAP WM functional experience Must have good cross functional knowledge in MM/PP,QM modules. Ability to gather requirements and participate in design sessions. Working experience with inbound/outbound/Physical inventory and internal warehouse processes. Working experience with WM queue management and resolutions Good experience in WM processes including of Inbound , Outbound, Internal warehouse processes Good experience in Shipping including shipping point configuration, route configuration etc Working experience on shipments and delivery processing including output configuration Good experience in all standard SAP WM configurations including Warehouse org structure, Placement and removal strategies, Physical inventory, (ref:hirist.tech) Show more Show less
You are a highly skilled and experienced Principal Platform Engineer sought to join a dynamic team in Bangalore. With a deep understanding of RHEL, KVM, and OpenStack environments, you will play a crucial role in integrating new hardware, debugging, supporting open-source software, and leading a team of platform engineers to ensure efficient and innovative platform solutions. Your responsibilities will include leading and mentoring a team of platform engineers in developing, implementing, and optimizing platform solutions. You will oversee the integration of new hardware into existing networks and systems with minimal disruption to operations. Providing expert-level support for OpenStack and other open-source platforms, you will also develop and maintain efficient CI/CD pipelines using Jenkins and other tools to facilitate seamless software product delivery. Designing and implementing robust database solutions using PostgreSQL, you will ensure the security and stability of platform architecture through proactive assessment and upgrades. Collaboration with cross-functional teams to align platform engineering strategies with overall business objectives and staying updated on industry trends and technological advancements to drive continuous improvement are also part of your role. Desired Skills & Experience **Education and Experience:** - Bachelor's degree in computer science, Engineering, or related field, Master's degree preferred. - Minimum of 10 years of experience in platform engineering with a proven track record in a similar leadership role. **Technical Skills:** - Extensive experience with RHEL, KVM, and OpenStack environments. - Proficiency in programming languages such as Python and Java. - In-depth knowledge of Jenkins, delivery pipelines, and PostgreSQL. - Demonstrated ability to lead and manage a team of engineers. - Strong problem-solving skills and ability to troubleshoot complex issues efficiently. - Excellent communication and collaboration skills to effectively work with various stakeholders and external partners. **Good To Have:** - Certifications in Red Hat Enterprise Linux (RHEL), OpenStack, or similar technologies. - Experience in developing and supporting large-scale, high-availability platform architectures. - Familiarity with additional open-source tools and frameworks.,
We are looking for a highly skilled and experienced Principal Platform Engineer to join our dynamic team in Bangalore. You should have a deep understanding of RHEL, KVM, and OpenStack environments. Your role will involve integrating new hardware, debugging, supporting open-source software, and leading a team of platform engineers to ensure efficient and innovative platform solutions. As a Principal Platform Engineer, you will be responsible for leading and mentoring a team of platform engineers in developing, implementing, and optimizing platform solutions. You will oversee the integration of new hardware into existing networks and systems while minimizing disruption to operations. Your expertise in debugging and providing support for OpenStack and other open-source platforms will be crucial. Additionally, you will be designing and maintaining efficient CI/CD pipelines using tools like Jenkins to ensure seamless software product delivery. Your role will also involve designing robust database solutions using PostgreSQL, ensuring the security and stability of platform architecture, and collaborating with cross-functional teams to align engineering strategies with business objectives. Staying updated with industry trends and technological advancements will be essential to drive continuous improvement. To be successful in this role, you should have a Bachelor's degree in computer science, engineering, or a related field, with a Master's degree preferred. A minimum of 10 years of experience in platform engineering, including leadership experience, is required. You must have extensive experience with RHEL, KVM, and OpenStack environments, proficiency in programming languages like Python and Java, and in-depth knowledge of Jenkins, delivery pipelines, and PostgreSQL. Strong problem-solving skills, excellent communication, and collaboration abilities are also necessary. Certifications in Red Hat Enterprise Linux (RHEL), OpenStack, or similar technologies, experience in developing and supporting large-scale, high-availability platform architectures, and familiarity with additional open-source tools and frameworks would be beneficial. If you are passionate about platform engineering and possess the required skills and experience, we encourage you to apply for this exciting opportunity.,
Please Share Your Updated Resumes to mmani@mergencorp.com or ajay.jakkarigari@gmail.com Exp:8+yrs Rel:6+yrs in CSM Work Mode: Hybrid/Office Location: Pan India Technical skills: (ServiceNow CSM Developer + Custom App ) • Develop and implement ServiceNow CSM solutions in alignment with client needs. • Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain. • Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules. • Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes. • Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis. ServiceNow Scripting • Development & implementation Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning • Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics • Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets • Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls • Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX • Knowledge of ServiceNow OOTB APIs, ServiceNow best practices Candidate is expected to be good in English communication in Both verbal and written 2. Candidate should be self-driven and individual contributor having min dependency on other team members as this will be Agile based execution model 3. Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile. 4. Candidate should have good understanding on overall development processes and quality processes followed with in development processes.
Exp:8+yrs Rel:6+yrs Work Mode: Hybrid/Office Location: Pan India Technical skills: (ServiceNow CSM Developer + Custom App ) • Develop and implement ServiceNow CSM solutions in alignment with client needs. • Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain. • Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules. • Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes. • Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis. ServiceNow Scripting • Development & implementation Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning • Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics • Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets • Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls • Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX • Knowledge of ServiceNow OOTB APIs, ServiceNow best practices Candidate is expected to be good in English communication in Both verbal and written 2. Candidate should be self-driven and individual contributor having min dependency on other team members as this will be Agile based execution model 3. Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile. 4. Candidate should have good understanding on overall development processes and quality processes followed with in development processes.
Job Description SAP SD Consultant Location: Bangalore (Work from Office – Tech Mahindra) Experience: 3–6 Years Position Type: Full-time | Immediate Joiners Only Shift: Rotational with Monthly Rosters Role Overview We are seeking an experienced SAP SD Functional Consultant with strong expertise in S4HANA, Fiori, OData, IDOC, and Workflow . The ideal candidate will have proven skills in debugging, functional configuration, and cross-module integration , working closely with stakeholders to ensure smooth business operations. Key Responsibilities Provide functional expertise in SAP SD module across implementations, rollouts, and support projects. Work on S4HANA, Fiori, OData, IDOC, and Workflow to design and support business processes. Perform debugging and issue resolution in collaboration with technical teams. Engage with business stakeholders to gather requirements and provide effective solutions. Support rotational shift operations as per monthly rosters. Required Skills Minimum 3 years of SAP SD experience (Functional). Strong expertise in S4HANA, Fiori, OData, IDOC, Workflow . Hands-on debugging skills. Excellent problem-solving and communication abilities. Willingness to work from office in Bangalore and adapt to rotational shifts. Role & responsibilities
Job Title: ServiceNow ITOM Developer / Lead / Architect Location: Pan India (Hybrid/Remote based on project) Experience: 5 - 8+ Years Notice Period: Immediate to 30 Days About the Role We are seeking an experienced ServiceNow ITOM Developer to join our team and contribute to the design, development, and implementation of IT Operations Management (ITOM) solutions. The ideal candidate will have strong expertise in ServiceNow ITOM modules and integrations, with a proven track record of delivering scalable and efficient enterprise solutions. Key Responsibilities Design, configure, and implement ServiceNow ITOM modules : Discovery Service Mapping Event Management CMDB (Configuration Management Database) Orchestration Build and enhance workflows, scripts, and integrations to support ITOM capabilities. Ensure data integrity and consistency within the CMDB . Collaborate with ITSM, ITBM, SecOps, and other ServiceNow teams to ensure seamless solutions. Develop custom scripts (JavaScript, Glide) to extend ServiceNow functionality. Troubleshoot and resolve ITOM-related issues and ensure high system performance. Support platform upgrades, patching, and ongoing enhancements. Create technical documentation and provide knowledge transfer to support teams. Required Skills & Qualifications 58+ years of overall IT experience, with at least 3+ years in ServiceNow ITOM Strong expertise in Discovery, Service Mapping, CMDB, Event Management, and Orchestration Proficiency in JavaScript, APIs, Web Services (REST/SOAP) Hands-on experience with integrations (third-party monitoring tools, cloud platforms, etc.) Strong understanding of ITIL processes and ITOM best practices ServiceNow Certified System Administrator (CSA) – mandatory ServiceNow ITOM certification – preferred Nice-to-Have Skills Experience with Cloud Integrations (AWS, Azure, GCP) Knowledge of Machine Learning/AI integrations in ITOM Familiarity with Performance Analytics & Event Correlation