ServiceNow hashtag ITOM Developer / Lead / Architect

4 - 9 years

1 - 2 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

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About the Role

ServiceNow ITOM Developer

Key Responsibilities

  • Design, configure, and implement

    ServiceNow ITOM modules

    :
    • Discovery
    • Service Mapping
    • Event Management
    • CMDB (Configuration Management Database)
    • Orchestration
  • Build and enhance workflows, scripts, and integrations to support ITOM capabilities.
  • Ensure data integrity and consistency within the

    CMDB

    .
  • Collaborate with ITSM, ITBM, SecOps, and other ServiceNow teams to ensure seamless solutions.
  • Develop

    custom scripts (JavaScript, Glide)

    to extend ServiceNow functionality.
  • Troubleshoot and resolve ITOM-related issues and ensure high system performance.
  • Support platform upgrades, patching, and ongoing enhancements.
  • Create technical documentation and provide knowledge transfer to support teams.

Required Skills & Qualifications

ServiceNow ITOM

Nice-to-Have Skills

Cloud Integrations (AWS, Azure, GCP)

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