Servicenow Developer

Position Purpose

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.

Responsibilities

Direct Responsibilities

Responsible for setting up Risk IT Cyber solutions on the ServiceNow platform.

Example of Modules: IRM (Integrated Risk Management, SecOps (Security Incidents), CMDB, Entities Mgmt., Controls, Audit Management

Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow

Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting

Analyzes the User Requirements provided by the Product Owners and challenges the proposed needs, brings proposals that aim at the standard use of the product and the implementation of 'best practices 

Translates the functional need into technical solution 

Writes design papers, parameterization, architecture, flow diagrams and documents for production and maintenance 

Develops (parameter) the functional need in ServiceNow IRM and SecOps, ensures the testing of the development 

Collaborates with the technical, functional and security architects in the realization of deliverables for architecture instruction bodies (CVIT)

Collaborate with the PO, provide estimates of effort and time Identify risks and dependencies 

Provide maintenance and technical support for the solution in production 

Identifies and proposes solutions to optimize, fine-tune and simplify the application

Contributing Responsibilities

• Collaborates with the technical, functional and security architects in the realization of deliverables for architecture instruction bodies
• Mentors and coaches other team members on technical topics.
• Contribute to hiring activities
• Optimize performance by monitoring response time

Technical & Behavioral Competencies

Information Security technologies, Database and application security, Network Architecture, Database /Application /Network Layer Secure Protocols, Physical and Environmental Security, mobile & cloud security concepts

XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP

Proficient in building and mapping business requirement into ServiceNow Platform

Experience on IT Risk Management (IRM / GRC) solutions

Strong skills in ServiceNow notions : ITSM, CMDB, Workflows, Access Control, Reporting, Performance Analytics, Flow designer 

Strong written and verbal communication skills. 

Solid analytical, decision-making and problem-solving skills combined with the ability to think globally

Specific Qualifications

ServiceNow Certified System Administrator (CSA)

Education Level: 

   Bachelor Degree or equivalent

Experience Level

At least 5 years