Servicenow Architect

Position: ServiceNow Architect

Location : Chennai & Hyderabad

Work Mode : Hybrid

Role :

Responsibilities:

1. Lead the architecture and design of ServiceNow solutions based on business requirements. 
2. Collaborate with stakeholders to understand and document business processes, requirements, and objectives. 
3. Provide expertise in configuring and customizing the ServiceNow platform to meet organizational needs. 
4. Design technical solutions in various modules of ServiceNow ITSM and ITOM 
5. Perform routine system administration tasks, including user management, access control, and data maintenance. 
6. Implement and manage integrations between ServiceNow and other third-party applications. 
7. Collaborate with the technical team to plan and execute ServiceNow upgrades. 
8. Develop and implement ServiceNow modules, workflows, and integrations with other systems. 
9. Conduct thorough testing of ServiceNow configurations to ensure accuracy and functionality. 
10. Stay current with ServiceNow releases and new features, providing recommendations for adoption where applicable. 
11. Provide technical guidance and mentorship to ServiceNow developers and administrators. 
12. Troubleshoot and resolve issues related to ServiceNow configurations and integrations. 
13. Assist in the development and delivery of end-user training programs. 
14. Collaborate with cross-functional teams to ensure successful implementation and integration of ServiceNow solutions. 

Qualifications:

Ascendion Details :

Ascendion is a leading provider of AI-first software engineering services. Our applied AI, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
company URL : www.ascendion.com