519 Service Now Jobs - Page 19

Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change...

Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of ...

Responsibilities SOC Analyst Configure and maintain the SIEM system, ensuring that it's properly set up to collect and analyze security event data. Develop, customize, and manage security rules within the SIEM to detect and respond to security threats. Monitor SIEM alerts, investigate them, and take appropriate actions based on the severity and nature of the alerts. Oversee the collection, normalization, and storage of log data from various sources. Develop and document incident response procedures, and lead or assist in incident response efforts when security incidents occur. Analyze and investigate security events from various sources. Manage security incidents through all incident respons...

Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change...

What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be cap...

Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the ch...

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) m...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

About The Role : Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert r...

JOB SUMMARY Audit and manage payment of expense reports using SAP Concur ensuring adherence to company policy. Support the team on system audit rules, reminders, system settings and employee data update Reconciliation of T&E GL accounts, Knowledge of Blackline Tool Expertise on travel and expense management tools, functionality, customizations, and reporting. Provide international customer support for SAP Concur Expense and Individually/Company Billed Statement Programs. Train current/new employees in T&E policy and process to include weekly new hire orientations and office hours. Corporate Card administration for the corporate credit card program. Identify, capture, and communicate issues t...

Greetings, We are Hiring for International Technical Support Executive for Pune. *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1+ year International Service Desk Experience Salary - Upto 4 LPA Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsapp/Call Vanshikha 9628373762 Divya 9821182650 Reba 9628373764 Areesha 9628373763 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Responsibilities Responsibilities: Personnel Administration, Time Management, Organizational Management, and Payroll (Any Country - GCC International preferred), and custom applications related to them.Responsible for maintenance and improvement and implementation of Time Mgmt. and Payroll applications for US, India, China, Taiwan, Hong Kong and Japan through Incident / Change Request Management Implement Time Mgmt./Payroll for newer Infosys Rebadged Countries as per management decision. Provide Consulting support to our client on various Payroll related matter Configuration of Enterprise structure, Time Mgmt., work schedule, Quotas, Positive Time implementation and negative time implementat...

We are looking for a lead Service Now developer for our IT Team. The lead will be responsible for the process of developing and enhancing both new and existing applications or Apps. Practical skills with solid hands-on real-world experience are a must for this role/candidate. Responsibilities: Oversee and/or perform the development and deployment of complex ServiceNow solutions. Lead the development, configuration, and deployment of ServiceNow integrations. Drive the implementation of best practices and standards for ServiceNow development. Collaborate with stakeholders to define project scope and deliverables. Provide expert-level support and troubleshooting for critical ServiceNow issues. ...

Overview Develop and implement a comprehensive risk management strategy, identifying potential threats to application stability and performance, including cybersecurity risks, and outlining proactive mitigation strategies. Oversee the creation and regular testing of disaster recovery plans to ensure rapid restoration of services in the event of major incidents or disasters, minimizing downtime and data loss. Responsibilities Develop and implement a comprehensive risk management strategy, identifying potential threats to application stability and performance, including cybersecurity risks, and outlining proactive mitigation strategies. Oversee the creation and regular testing of disaster reco...

MUST have min. 2-3 years experience in Event Management in ITOM. Should have 7+ years of ServiceNow Development experience . Should have better understanding on AI Ops elements such as Extensive IT data, Aggregated big data, Machine learning, Observation, Engagement, Actions. Should work on at least 2 of algorithms such as Data selection, Pattern discovery, Inference, Collaboration, Automation. Should be aware of phases such as Detect, Predict, Mitigate. Should have good knowledge on Domain-centric AIOps and Domain- agnostic AIOps. Should work on some of the use cases like Anomaly detection, Incident event correlation, Predictive analytics, Enhanced RCA, Automated incident response, Digital ...

Skills: Guidewire Testing Job type: Contract to Hire Job Description:- SDET (Guidewire) ClaimCenter Upgrade Tester with minimum 6 Years of experience and 2+ years of GW Claim Center. Need to 2+ years of hands on experience of using Automation tools post man and selenium Required - 2+ years of hands on experience as SCRUM Master - 4+ years of hands on experience as BA/Tester - Ability to manage a Squad of 7 to 9 team members - Ability to connect with client team for clearing blockers and Impediments - Ability to run DSTUM, Sprint Planning, System Demo, Retrospective cadence calls - Ready to work in 12 PM to 9:30 PM IST - Hands on experience on using MS Word, Excel, PowerPoint - Strong verbal ...

Responsibilities: Evaluate, recommend, and implement solutions to address customer issues, following defined best practices for configuration, troubleshooting, and resolution. Serve as the primary technical contact to troubleshoot and resolve customer-reported issues on ServiceNow platform. Ensure successful delivery of support outcomes within defined SLAs and customer satisfaction metrics. Engage with product teams and customers throughout the lifecycle of issue resolution, from initial diagnosis and root cause analysis to implementation of solutions and post-resolution support. Collaborate with internal teams to establish and refine technical best practices and operational standards for su...

8+ years of IT experience in Procurement and third party risk assessemnt and management Strong knowledge on Risk assessment on Vendors, suppliers and third parties based on security, compliance, and Operational risk. String knowledge on Risk exposure and due diligence Strong knowledge around third party data collection and then analyze and interpret to generate insights and trends Strong collaboration skills to help developers to develop reports for leadership to track vendor risk exposure Assist teams in defining risk indicators and metrics to measure the effectiveness of TPRM program. Tech/Functional Skills: Understanding of third-party risk frameworks and Regulatory requirements Experienc...

Sapiens is on the lookout for a Account Manager (Customer Support) to become a key player in our Bangalore team. If you're a seasoned Account Manager pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens Digital (Delivery) division, for more information about it, click here: Experience and passion for modern web development technologies and techniques React 16 / Angular (4,5,6), Automated Unit Testing, HTML, CSS Modules / Styled Components, etc. Adva...

In this role, you will: Manage, coach, and develop a team of individual contributor engineering roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture; for example, cloud readiness, application modernization and data strategy Function as the technical representative...

About this role: Wells Fargo is seeking a Software Engineering Manager In this role, you will: Manage, coach, and develop a team of individual contributor engineering roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture; for example, cloud readiness, application m...

Skill required: Procure to Pay - Accounts Payable Processing Qualifications: BCom/Chartered Accountant/CA Inter What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The selected persons should be willing to perform such projects / tasks which provides them an overview of the work in the General Accounting services area for Manufacturing business. Identified individuals should understand the client business, technology, process details and procedures. Typically, a resource would assist business units of client in perform...

Greetings from KVC CONSULTANTS LTD!! Hiring now Service Desk Role for Pune location for an ITES MNC. Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Need Immediate Joiners) Job Locations : PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF Salary : For Fresher's:-Upto Rs 2.5 Lpa (16k inhand ) For Experienced:- Upto Rs 4 LPA ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS NOTE :- NEED IMMEDIATE JOINERS ONLY OR CAN JOIN WITHIN 15 DAYS Not for Candidates pursuing full time graduation Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like...

Urgent Opening for Service Now Developer C2H (Contract to Hire) for US Client Shift Timing- UK Shift Location- Remote Notice Period- Immediate to 15 Days Only Interested Candidate please share your updated resume at - alka.r@intuition-it.co m Minimum 5+ years of experience in software development with significant working experience on ServiceNow application development. Should have ServiceNow certification (CSA, CIS). Strong JavaScript development experience. Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action /policy, deployment, Integration, SOAP Service implementation in ServiceNow. Experience in ServiceNow portal development. Experience wi...

About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. For more details check out http://www.generalmills.com Purpose of the role The D&T Analyst II Software License Compliance - VMO is an individual contributor role that requires strong project management skills, excellent client communication, and a deep understanding of SAM best practices. Key Accountabilities 6-10 years overall experience in IT, with at least 5+ years of continuous ex...