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Service Manager

Service Manager

simple Energy kochi

0 years

|

2 - 5 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

Apply

Skills Required

service training support

Work Mode

On-site

Job Type

Full Time

Job Description

Oversee and manage the entire service department, ensuring smooth daily operations and high-quality customer service.
Monitor and coordinate technician activities, ensuring timely diagnosis, repair, and delivery of electric scooters.
Handle customer complaints, queries, and service-related escalations, ensuring customer satisfaction and retention.
Maintain service records, job cards, warranty claims, and periodic reports as per company standards.
Ensure availability of necessary spare parts, coordinate with parts department and vendors for timely procurement.
Implement service process improvements, conduct training for technicians, and ensure adherence to safety and quality standards.
Achieve monthly service targets, plan promotional service camps, and support overall business growth of the showroom.

Job Type: Full-time

Pay: ₹17,396.53 - ₹43,189.93 per month

Work Location: In person

More Jobs at simple Energy kochi

Customer Relation Executive (F)

india

Experience: Not specified

INR 1 - 3 Lacs

Service Manager

cochin

Experience: Not specified

INR 2 - 5 Lacs

Service Technician

india

Experience: Not specified

INR 1 - 2 Lacs

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simple Energy kochi

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