Service Manager

Company Description

SHARPJET IMAGING SOLUTIONS PRIVATE LIMITED is a company based out of C-50 BUTLER PLAZA, BAREILLY, Uttar Pradesh, India. The company specializes in providing high-quality imaging solutions and services tailored to meet the unique needs of its clients. With a commitment to excellence, SHARPJET IMAGING SOLUTIONS aims to deliver innovative and reliable imaging products that enhance customer satisfaction and operational efficiency.

Role Description

This is a contract-based remote role for a Service Manager. The Service Manager will be responsible for overseeing the day-to-day operations of service delivery, managing service teams, ensuring customer satisfaction, and implementing service improvements. The role also includes coordinating with clients, troubleshooting issues, developing service procedures, and monitoring performance metrics to ensure high-quality service standards.

Qualifications

• Experience in managing service teams and overseeing service operations
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills for client interaction
• Ability to develop and implement service procedures and improvements
• well verse with English
• able to use computer
• and company crm portal