Service Manager

As a Service Manager at KS Automobiles in Udaipur, Rajasthan, your role will be to lead and oversee service operations at the Chittorgarh branch. Your primary responsibilities will include managing daily operations, supervising and mentoring service advisors, technicians, and support staff, ensuring adherence to quality standards, handling escalated customer concerns, and achieving departmental targets for productivity, profitability, and Customer Satisfaction Index (CSI). Key Responsibilities: - Manage daily operations of the service department. - Supervise and mentor service advisors, technicians, and support staff. - Ensure adherence to quality standards and timely service delivery. - Handle escalated customer concerns with professionalism. - Achieve departmental targets for productivity, profitability, and CSI. Qualifications & Skills Required: - Graduate/Diploma in Mechanical/Automobile Engineering. - 7-10 years of experience in service operations, preferably in the automobile sector. - Strong leadership, communication, and problem-solving skills. - Hands-on knowledge of service systems, processes, and customer handling. In this full-time role, you will be entitled to benefits such as leave encashment, life insurance, paid time off, and Provident Fund. The work location is in person at the Chittorgarh branch.,