Service Manager (Automobile - TVS 2 Wheeler Dealer, Tirunelveli)

Service Manager - Service – Krishna TVS, Tirunelveli

Location: Tirunelveli
Company: Krishna TVS (Authorized TVS Motor Main Dealer)

About the Role:
We are looking for a highly experienced and dynamic Manager - Service to lead our Service Department at Krishna TVS, Tirunelveli. The ideal candidate should have strong technical knowledge, proven leadership skills, and a passion for process improvement and customer satisfaction.

Key Responsibilities:

• Oversee the day-to-day operations of the workshop and ensure smooth workflow.
• Drive service process excellence to enhance productivity and profitability.
• Lead, train, and motivate service technicians, advisors, and support staff.
• Monitor key performance indicators such as labor efficiency, customer satisfaction, and repeat repairs.
• Implement cost control measures and optimize resource utilization.
• Ensure adherence to TVS Motor Company standards and policies.
• Maintain high standards of quality, safety, and cleanliness in the workshop.
• Handle customer escalations and ensure timely resolution.
• Coordinate with parts, billing, and sales departments for seamless operations.

Desired Candidate Profile:

• Minimum 5–10 years of experience in Automobile service industry (Preference for 4 Wheeler Industry candidate).
• Strong technical background with sound knowledge of modern workshop systems.
• Excellent team management and communication skills.
• Ability to identify improvement areas and implement effective processes.
• Proven track record of improving workshop efficiency and profitability.

What We Offer:

• Competitive salary package with performance incentives.
• Opportunity to work with a leading authorized TVS dealership.
• Professional growth and development in a result-oriented environment.

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Tirunelveli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Automobile Service Manager Role: 4 years (Required)

Work Location: In person