Service Executive

IOConnect Software Solutions Pvt Ltd

0 - 4 years

0 Lacs

maharashtra

Posted:1 week ago| Platform: Shine logo

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Skills Required

customer service communication problem solving feedback collection language proficiency

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for responding to customer inquiries through various channels such as phone, email, live chat, or social media. Your role will involve addressing customer concerns and complaints in a timely manner and assisting them in finding suitable solutions. It is essential to provide excellent service and support to enhance the company's positive image. Additionally, you will be expected to collect customer feedback to contribute to the continuous improvement of products and services. This role is full-time and permanent, suitable for freshers. Benefits include Provident Fund, and the work schedule is during the day with a yearly bonus. The preferred education level for this position is a Diploma, and proficiency in Hindi is preferred. The work location for this position is in person.,

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Service Executive