Service Executive

Role Overview: As a Service Executive at Coffee Day Beverages, your primary responsibility will be to maintain and service coffee vending machines in Kolkata. You will play a crucial role in delivering high-quality customer service, managing client relationships, and addressing technical issues efficiently. Your tasks will involve visiting client locations, conducting maintenance checks, responding to service calls, and ensuring the smooth functioning of the machines. Collaboration with the service team will be essential to ensure customer satisfaction. Key Responsibilities: - Maintain and service coffee vending machines to ensure optimal performance - Provide excellent customer service and manage client relationships effectively - Handle technical issues and troubleshoot problems efficiently - Conduct regular maintenance checks and respond promptly to service calls - Collaborate with the service team to coordinate activities and enhance customer satisfaction Qualifications Required: - Strong interpersonal skills and effective communication abilities - Previous experience in customer service with a focus on client satisfaction - Demonstrated team management and organization skills - Excellent problem-solving skills and technical aptitude - Ability to work independently on-site at Raipur, Chhattisgarh - Previous experience in a similar role or industry is a plus - B.Tech/B.E in electrical/mechanical/electronics (ECE only allowed) (Note: No additional company details were mentioned in the provided job description),