676 Service Excellence Jobs - Page 21

Surgical Notes is hiring a ASC Medical Coding Specialist/QA to assist with accurate and timely coding for our ambulatory surgical clients. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hard work, and Positive Attitude. External Title: Medical Coding Specialist/QA Internal Title: IND Coding Individual Contributor III Reports to: Manager, Coding Quality Responsibilities: Conduct regular audits of medical coding work to ensure accuracy and compliance with coding guidelines, regulations, and organizational policies Provide constructive feedback to lead/trainer based on audit findings. Collaborate with coding trainers and lead to address training needs identified during QA audits Maintain accurate and detailed records of QA audits and feedback Provide other services as needed to assist in effective operations of the compliance program Communicate QA findings and trends to relevant stakeholders Have a pro-active and positive approach when working with clients to identify areas where further work may be required, for example training or more specialised audit. Daily production coding based on department needs Other responsibilities as assigned. Role Information: Full-Time Hourly Non-Exempt Working within our business operating hours of India (IST) Eligible for Benefits Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds. Surgical Notes is hiring a ASC Medical Coding Specialist/QA to assist with accurate and timely coding for our ambulatory surgical clients. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hard work, and Positive Attitude. External Title: Medical Coding Specialist/QA Internal Title: IND Coding Individual Contributor III Reports to: Manager, Coding Quality Responsibilities: Conduct regular audits of medical coding work to ensure accuracy and compliance with coding guidelines, regulations, and organizational policies Provide constructive feedback to lead/trainer based on audit findings. Collaborate with coding trainers and lead to address training needs identified during QA audits Maintain accurate and detailed records of QA audits and feedback Provide other services as needed to assist in effective operations of the compliance program Communicate QA findings and trends to relevant stakeholders Have a pro-active and positive approach when working with clients to identify areas where further work may be required, for example training or more specialised audit. Daily production coding based on department needs Other responsibilities as assigned. Role Information: Full-Time Hourly Non-Exempt Working within our business operating hours of India (IST) Eligible for Benefits Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds. Surgical Notes is hiring a ASC Medical Coding Specialist/QA to assist with accurate and timely coding for our ambulatory surgical clients. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hard work, and Positive Attitude. External Title: Medical Coding Specialist/QA Internal Title: IND Coding Individual Contributor III Reports to: Manager, Coding Quality Responsibilities: Conduct regular audits of medical coding work to ensure accuracy and compliance with coding guidelines, regulations, and organizational policies Provide constructive feedback to lead/trainer based on audit findings. Collaborate with coding trainers and lead to address training needs identified during QA audits Maintain accurate and detailed records of QA audits and feedback Provide other services as needed to assist in effective operations of the compliance program Communicate QA findings and trends to relevant stakeholders Have a pro-active and positive approach when working with clients to identify areas where further work may be required, for example training or more specialised audit. Daily production coding based on department needs Other responsibilities as assigned. Role Information: Full-Time Hourly Non-Exempt Working within our business operating hours of India (IST) Eligible for Benefits Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. A support role within our Meeting & Events teams, handling the post event billing reconciliation, vendor coordination and data administration tasks for specified global markets or customer accounts. The person will support the Meeting Planners with data administration tasks in internal and customer applications. Key responsibilities include collecting, validating, updating data across applications, and delivering the end-to-end process. The role will also require managing and reconciling data within various Technology platforms. They will provide a highly effective, proactive, and responsive data admin and project reconciliation support ensuring that the overall process operate efficiently, reliably and to agreed SLA s and KPI s. What You ll do on a Typical Day: Receive, review, cross check and analyze the event budgets assigned via Meetings & Events internal Project Management tool (Meeting Central). Communicate with appropriate departments to clarify request and obtain appropriate supporting documentation as per the laid down checklist within the process. Review and complete event close out process in accordance with policy guidelines to include data integrity, aging and SLA compliance. Assess, analyze, and thoughtfully enter data taken from one data source to another, either via manual duplication or by means of a macro. Reconciliation of all meeting and event spend. Track budget items, catch errors and missing invoices for follow up with Suppliers / Vendors. Supports continuous alignment with M&E policies and turnaround time and works closely with the Meeting planners. Supports resolution on issues and reconciliation errors to ensure Event closures on time. What We re looking for: B. Com or other graduates with Minimum 3-5 years of work experience in data entry, financial reconciliations, P2P operations, or Account Receivables Management are preferred. Good communication and directive skills in English to support global teams and potentially clients and supplier s . Customer service excellence. Reasonable proficiency in MS Office productivity tools such as Excel. Experience working in the Event Management industry a plus. Must be willing to work virtually. Must be willing to work in EMEA shifts. Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

Join us as a Salesforce Developer at Barclays where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. Youll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. To be successful as a Salesforce Developer you should have experience with: Expert knowledge of Salesforce Expert in Development of Salesforce custom code (Apex classes, workflows, triggers, vf pages etc) Expert with Aura Lightning components, Salesforce Screen flows and Work flows Good understanding of APIs Experience in Salesforce integration Exposure to Web Services, REST API/SOAP Good knowledge of LWC. Good knowledge of DevOps process and CI:CD toolset. Some other highly valued skills include: Ability to provide technical solutions to complex technical problems. Strong understanding of enterprise design principles to build secure, fault tolerant and scalable systems. Experience in developing custom UI. Analytical ability to do root cause identification and proactive design improvement. Good communicator and team player. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Step into a role of Payroll Analyst at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you will need some previous experience in : Should be expert in UK Payroll process Good to have knowledge in HR operation process in recent or past is preferable Should be good in Employee data management, New joiners, Exits Should be good in Transfer (Movers) and Absence Should have excellent communication skill both written and verbal. You may be assessed on the key critical skills relevant for success in role, such as experience with Payroll (UK ), HR Operations like data management as well as job-specific skillsets. This role is based out of Chennai Purpose of the role To manage payroll functions, including calculating employee pay, withholding taxes, and any other deductions, as well as maintaining accurate payroll records for the business. Accountabilities Processing of payroll for hourly, salaried, and commissioned employees, calculating tax and other contributions, withholding, and paying out as appropriate. Employee payroll record administration and troubleshooting. Guidance and support to employees on all payroll matters, including queries related to calculations of salaries and wages, overtime, bonuses, and commissions. Compliance related statutory filings including the management of the reply to Government institution notices related to all Statutory obligations. Payroll statutory reporting and filing including liaison with relevant local tax authorities. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .

Join us as a Business Analyst at Barclays, where you'll take part in the evolution of our digital landscape, driving innovation and excellence. you'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. you'll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. Essential Skills Gathering and documenting technical and functional requirements Collaborating with both business stakeholders and technical stakeholders to be able to understand a business problem Analyzing technical data and data flows from upstream/downstream integration points to drive technical solution Good Communication Skills. Some other highly valued skills include: Knowledge of financial domain Knowledge of Post Trade Systems You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as we'll as job-specific technical skills. This role is based in Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Join us as a Software Engineer at Barclays, responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Software Engineer you should have experience with: Java 17/21 Spring MVC / Spring Boot / Spring Security React, Java Script Design and implementation of RESTful services Build Tools like Maven or Gradle Using Test Framework - Unit Test (Junit/Mockito) / Mutation (Pi Test/Stryker) / Component Test (Karate Wiremock / React Test Library) Some other highly valued skills may include: GitLab/Bit Bucket Understanding of cloud, working with DevOps, Jenkins pipeline Experience in working Agile/Scrum methodology You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? - Exceptional leadership, team-building and motivational skills- Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a global scale- Result oriented leader managing teams of 150+ HC working in remote and hybrid environment.- Deep expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Successfully navigated and collaborated across diverse cultural landscapes in Americas, Europe and AsiaPacific, enhancing cross-border teamwork and communication- Proven record in complex problem solving and executive escalation management- Strong analytical and logical skills to interpret metrics and drive actionable insights- Fostering the teams with the mindset of innovation, out of box approach and use of new age technologies- Proficiency in change management, negotiation, and influencing stakeholders- Exceptional verbal and written communication skills, with fluency in English - Project & Program Management- Six Sigma and/or delivery excellence industry practices or programs- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills- Commitment to quality- Negotiation skills- Process-orientation- Thought Leadership ERP Skills: Salesforce, SAP (S4 Hana)MandatoryPMPi certification or experienceOptionalCertified Black belt Six SigmaAdditional ERP skills (preferred)Incentive, Pricing, Order booking and fulfillment tools Roles and Responsibilities: Strategic Operations Leadership:Use forecasts and budget data to make informed decisions that drive success. Standardize business and people processes across sites for maximum efficiency and scalability. Design and implement operational strategies that optimize performance globally. Oversee infrastructure, facilities, and staffing to meet evolving business needs. Service Excellence & OptimizationMonitor operational metrics and analyze data to assess service quality and identify areas for improvement. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Continuously enhance service procedures, policies, and standards to exceed customer expectations. Foster a culture of best-practice sharing within the Global Operations community. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Workforce & Team ManagementBuild and lead a high-performing team of Operations and Site Managers. Assign responsibilities, provide mentorship, and encourage innovation for maximum impact. Oversee workforce management to meet SLAs, ensuring speed, quality, and efficiency targets are achieved. Champion HR best practices to create a positive, safe, and legally compliant work environment. Collaboration & InfluencePartner with Delivery Leadership, Department Heads and Country Leads to align strategies with company goals. Encourage cross-functional collaboration to identify and seize new revenue opportunities. Stay informed on industry trends to guide decision-making and keep operations future-ready. Qualification Any Graduation

We are looking for a friendly, energetic, and customer-focused Customer Service Representative to be the face of Rusted Spoon Caf. Youll be the first point of contact, ensuring every guest receives a warm welcome and an exceptional caf experience. Key Responsibilities: Greet and assist customers with a smile Take orders accurately (counter & takeaway) Recommend menu items and upsell add-ons Handle billing and cash/card transactions Ensure the caf floor is clean and presentable Address guest queries, feedback, or complaints politely Coordinate with kitchen and service teams to ensure smooth operations Key Skills: Excellent communication (English & local language) Positive attitude & team spirit Good listening and problem-solving skills Basic computer/POS handling Requirements: 21-27 age Flexible to work shifts, weekends, and holidays Prior caf/restaurant experience is a plus Perks & Benefits: Competitive salary + incentives Free meals during shift Staff discounts on menu We are looking for a friendly, energetic, and customer-focused Customer Service Representative to be the face of Rusted Spoon Caf. Youll be the first point of contact, ensuring every guest receives a warm welcome and an exceptional caf experience. Key Responsibilities: Greet and assist customers with a smile Take orders accurately (counter & takeaway) Recommend menu items and upsell add-ons Handle billing and cash/card transactions Ensure the caf floor is clean and presentable Address guest queries, feedback, or complaints politely Coordinate with kitchen and service teams to ensure smooth operations Key Skills: Excellent communication (English & local language) Positive attitude & team spirit Good listening and problem-solving skills Basic computer/POS handling Requirements: 18-28AGE Flexible to work shifts, weekends, and holidays Prior caf/restaurant experience is a plus Perks & Benefits: Competitive salary + incentives Staff discounts on menu Career growth opportunities within the caf Apply Now Send your resume to rustedspooncafe@gmail.com or call +91-9900316750 Let us know if you'd like to add your caf branding or customize for a hiring poster! Job Types: Full-time, Permanent Pay: 21,000.00 - 25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Uttarahalli, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Work Location: In person Application Deadline: 09/06/2025 Expected Start Date: 10/06/2025

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

PID/s Load Mapping: To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers. Fast Track claims assessment: Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims. Ensure that work is completed to required quality standards within agreed timelines. Ensure that claims not meeting fast track criteria are identified and triaged appropriately. This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive. Other Claims assessment: Ensure that work is completed to required quality standards within agreed timelines. This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive. Med Fee Authorization: Responsible for checking med fee payments raised by the Claims Administrators, to ensure timely and accurate payment of all med fees. Education Bachelor s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience Candidates should have a strong background in Claims management and/or administration with 2-3 years experiences . Demonstrate a strong customer focus, with passion for ensuring the customer receives the right support and solutions Technical Skills Excellent written and verbal communication skills (verbal communication limited with UK Ops Team) Confident and decisive when analyzing information and determining outcomes. Excellent customer service skills. Excellent inter-personal skills, with the ability to liaise with people at all levels. Ability to work efficiently with good attention to detail. Accurate and able to demonstrate a high level of organization. Ability to multi-task and prioritize workload. Self-motivated, enthusiastic with a can do attitude . Good team player with the ability to work on own initiative. A good understanding of compliance, legal, CBI and FCA regulations (full MetLife Corporate training will be provided). Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops Non-Voice Rule non-rule-based decision making, domain knowledge, extensive customer communication (Email only)

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

Full Time with Top German MNC Service strategy and operations management Develop and implement a comprehensive service strategy that is closely aligned with the company's overall business goals, with a focus on enhancing customer experience (CX), reducing TCO, and prolonging the service life of products Create long-term, medium-term, and short-term service business plans, ensuring seamless alignment with organizational objectives and effectively deploying resources to achieve desired outcomes Plan, budget, and strategically allocate resources, including manpower, tools, and equipment, for field service (FS), ensuring optimal utilization and efficiency in service delivery Drive the achievement of business key performance indicators and other annual service objectives, closely monitoring performance metrics, analyzing data, and implementing targeted strategies to continuously improve service performance Oversee the management of the repair facility, including the implementation of technical modernization initiatives, budgeting, and efficient resource allocation, to enhance repair capabilities and optimize operational efficiency Develop comprehensive plans, schedules, and deployment strategies for service activities across field service (FS), repair centers (R), spare parts (SP), and remote field (RF) service, ensuring timely and high-quality service delivery to customers Lead the development and negotiation of service offers, effectively managing service contracts, and overseeing contract management processes to ensure compliance with contractual obligations and maximize customer satisfaction Digitalization of Service Process and Offerings Product lifecycle management and operations support Implement strategies for management of entire product life cycle, including installation, commissioning, retro fitment, and replacement, while maintaining consistent and meaningful customer connections throughout, ensuring smooth transitions and promptly addressing any customer concerns or issues Promote and drive the adoption of Annual Maintenance Contracts (AMC) and Annual Rate Contract (ARC) among customers, highlighting the benefits of ongoing support and service, engaging with customers to provide comprehensive information, address queries, and facilitate informed decision-making Facilitate training programs for associates, channel partners, and customers to enhance their knowledge and skills related to the product and services, collaborating with stakeholders to develop and deliver tailored training modules, workshops, and webinars Conduct Installation base (iBase) mapping to accurately capture and manage customer information, interactions, and preferences, utilizing the Installation system to maintain a comprehensive database and leverage customer insights for personalized interactions and tailored solutions Streamline and automate processes to simplify and enhance the customer experience, identifying optimization opportunities, leveraging technology solutions, and refining customer touchpoints to improve efficiency and meet customer expectations Implement effective inventory management practices to ensure optimal stock levels and availability of spare parts, collaborating with cross-functional teams to forecast demand, monitor inventory, and establish efficient replenishment processes Develop and execute a comprehensive spare parts stocking strategy with assortment management, analyzing data, customer demand patterns, and market trends to determine the optimal assortment of spare parts, collaborating with suppliers to ensure timely availability while considering cost-effectiveness and quality standards Service excellence and market development Conduct industry benchmarking and analysis to identify market trends, competitor strategies, and best practices, enabling the development of effective service strategies and operational improvements. Represent the Service department in various industry forums, conferences, and customer meetings, showcasing the company's service capabilities, sharing insights, and building strong relationships with key stakeholders. Build and nurture strong relationships with key customers, understanding their unique requirements, proactively addressing their concerns, and providing tailored solutions to enhance customer satisfaction and loyalty. Drive and oversee special service initiatives, involving high financial involvement in decision-making, by conducting feasibility studies, cost-benefit analysis, and risk assessments to ensure successful implementation and achieve desired outcomes. Collaborate with global teams to deploy and localize global service initiatives in the local market, adapting processes, tools, and programs to meet regional requirements while maintaining alignment with global standards. Gather market intelligence and insights, including customer feedback and industry trends, and provide timely and relevant information to the Price department to support the development of competitive local pricing strategies for spare parts, repair services, and other service offerings Continuous expansion of service network Development of Service portfolios based on market demands Service quality and compliance Monitor customer complaints across the organization with defined service level agreements (SLAs) and regularly review them with management and associated departments to ensure prompt resolution and customer satisfaction Ensure timely closure of customer complaints by coordinating with relevant teams, tracking progress, and implementing effective escalation and resolution processes Handle and manage warranty processes, including claim handling, documentation, and coordination with relevant departments to ensure efficient and effective resolution Conduct audits to assess compliance with internal policies, industry regulations, and quality standards, identifying areas for improvement and implementing corrective actions as necessary Drive compliance topics within the organization by promoting awareness, providing training programs, and ensuring adherence to regulatory guidelines and company policies Team leadership and development Lead the team by setting clear performance goals, providing regular feedback, and supporting the professional growth of team members through coaching, mentoring, and training opportunities. Plan and execute comprehensive talent management strategies, including recruitment, onboarding, and development programs, to attract and retain top talent, both within the organization and with Channel Partners who work with the Service team. Implement upskilling and reskilling initiatives to ensure that team members are equipped with the necessary knowledge and skills to effectively support the newest products and solutions Manage service teams by establishing efficient workflow processes, optimizing resource allocation, and monitoring performance metrics to ensure the timely and high-quality delivery of services Promote positive leadership practices by leading by example, encouraging open communication, fostering a culture of trust and empowerment, and recognizing and rewarding team achievements. Handle administrative responsibilities related to team management, such as budgeting, resource planning, and performance tracking, to ensure the smooth operation of the team and alignment with organizational goals. Drive initiatives to enhance the company's Great Place to Work (GPtW) status by implementing employee engagement programs, conducting regular surveys to gather feedback, and implementing action plans to address areas of improvement Qualifications Qualification : B.Tech / B.E. Mechanical (MBA Preferred) Experience : 18 to 22 Years of relevant Experience Functional Competencies In-depth domain knowledge Market insights and understanding Customer relationship management Strategic thinking and strategy development Business acumen Contract management Account management Sales forecasting Service delivery management Customer retention strategies Industrial benchmarking Competitive analysis Analytical skills Pipeline and resource management Team building and management Service Process Improvement Cost analysis and management Behavioral Competencies Leadership skills Communication Customer Focus Relationship Building Problem Solving Strategic Thinking Adaptability and agility Team Management Results Orientation Emotional Intelligence Collaboration Influence and Persuasion Time Management Resilience Innovation

As a Presentation Specialist (Graphic designer) within Global Corporate Finance Office (GCFO) you will be responsible for the visualizing, creation and formatting of documents such as pitchbooks, proposals, financial statements brochures, infographics, complex presentation covers, templates and other types of presentations following JP Morgan standards using the Microsoft Office suite of applications (PowerPoint, Word and Excel), Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom) and other AI tools. A strong Presentations Specialist is a creative agent who creates visually compelling materials for our internal and external clients. Job responsibilities Intake of presentation and create, edit, and annotate graphic designs and documents in accordance with specifications, using a variety of high-end graphics applications, ensuring quality, timeliness and overall client satisfaction. Be an expert in MS Office Suite. Manage and prioritize multiple deadlines, functioning independently with limited work direction Transform client briefs into impactful content format and designs leading to client satisfaction Ensure JPMorgan Chases brand integrity while meeting our internal clients need for creative, professional, high-quality and cost-effective graphic materials Receive feedback and apply this to continuous improvements in quality output, develop capabilities for innovation and service excellence Develop knowledge of deal process and banker roles in the interest of improving understanding of document requirements and of providing customer service excellence. Develop understanding of global GCFO organization and PPS teams and colleagues Follow established job tracking and completion process utilizing GCFOs Workflow Exchange (WX) tool Understand JPMorgan performance process, including the core values against which all staff are rated. Take ownership of performance and seek to excel in these areas wherever possible Maintain performance within established team procedures and policies, including attendance and conduct, submission of time worked through the appropriate tool before the given deadlines, and following print security and physical access procedures Required qualifications, capabilities, and skills Graduate in any discipline Diploma in Graphic Design and proficiency in MS Office (PowerPoint, Excel & Word) Minimum 4 years professional experience in Presentations and Graphics designing, Infographics Creation, Motion Graphics (preferred) Experience in using AI tools and prompting (e.g. image generation, etc.) Strong creative thinking, accuracy, attention to detail, exhibiting a range or varied styles and techniques Excellent communication and interpersonal skills while working and influencing clients and team members Expert knowledge of Adobe Creative Suite InDesign, Illustrator and Photoshop a must along with expertise in MS Office applications Handle sensitive and confidential information with discretion Preferred qualifications, capabilities, and skills Experience and understanding in design concepts, visual communication and infographic storytelling Storyboard and conceptualize impactful design in relation to the message or content Excellent presentation and layout skills Accuracy, attention to detail and ability to proof own work Adaptability / Flexibility and ability to multi-task Positive attitude, professional, diplomatic and approachable by teammates Open to work flexible schedule during day, night, and weekend shifts

Step into the role of Assistant Vice President at Barclays Internal Audit (BIA) in Mumbai, where youll support the Audit Lead on audit executions to ensure timely and efficient delivery of audit results. As an independent contributor, you ll support collaborative audit reviews and guide junior team members in the completion of these reviews. You may be assessed on the key critical skills relevant for success in role, such as experience in either Global Markets and/or Corporate Banking business, as well as job-specific skillsets. Basic/ Essential Qualifications: Experience in audit and business monitoring. Understanding of relevant regulatory and compliance environment in India. Relevant professional certifications, e.g. CIA, CPA, or CISA, is preferred. Job Location is Mumbai. Purpose of the role To support the development of audits aligned to the bank s standards and objectives by working collaboratively with colleagues, providing accurate information and recommendations, and complying with policies and procedures. Accountabilities Audit development and delivery support, including financial statements, accounting practices, operational processes, IT systems and risk management. Identification of operational risks to support the delivery of the Barclays Internal Audit (BIA) Audit Plan through risk assessments. Assessment of internal control effectiveness and their capability to identify and mitigate risk aligned to regulatory requirements. Communication of key findings and recommendations to stakeholders, including the Audit Owner, senior managers and directors. Identification of regulatory news and industry trends/developments to provide timely insight and recommendations for best practice. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives. Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. . They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. . Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.

Revenue Generation Target Achievement Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings Conduct thorough needs assessments to understand clients insurance requirements and financial situations Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines Cross-sell and upsell additional insurance products to existing clients where appropriate Recommend complementary coverage options that address clients comprehensive insurance needs Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives Meet or exceed monthly and quarterly sales targets across all product lines Establish and maintain strong relationships with key stakeholders to facilitate business growth and retention Specialize in re-engaging and converting digital drop-off leads from the contact center who abandoned their purchase journey Customer Relationship Management Service Excellence Oversee the development and maintenance of strong, long-term relationships with existing customers through regular engagement and proactive service delivery Implement customer satisfaction initiatives and feedback mechanisms to ensure high levels of client retention Resolve complex customer issues and complaints, ensuring optimal customer satisfaction and loyalty Develop and maintain relationships with healthcare providers and other strategic partners to enhance service delivery Build and maintain relationships with clients for potential renewals and referrals

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)