1471 Service Excellence Jobs - Page 22

IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world s leading hotel and resort companies. Our purpose True Hospitality for Good comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights. Five visionary brands make up our luxury collection. These are InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world. Having recently added a host of incredible properties to our portfolio;...

What your day-to-day will look like: Manage emails, tickets, and M&P queues daily while coordinating with Amazon Meetings and Events Team Members to address inquiries and resolve requests per SLA requirements Provide customer-centric service ensuring re-confirmation with employees on resolutions before closing requests and completing labor requests for timely customer support Participate in weekly Office Hours and training programs to maintain full understanding of assigned scope and incorporate feedback to improve performance Resolve post-event tickets to ensure SLA compliance while providing daily support in shared inboxes following standard operating processes Present and communicate effe...

As a committed member of the team, you are responsible for ensuring compliance with all requirements of the contract and striving to meet or exceed Key Performance Indicators (KPIs). It is imperative to foster a service excellence culture within the delivery and operational management teams, driving continuous improvement and innovation to enhance service quality. Your role involves monitoring and updating processes and procedures within the account, in alignment with the Master Services Agreement (MSA), whether they are client-owned or JLL-owned. Collaborating with the Country Head of IFM Operations, you will contribute to developing a strategic business plan for service delivery and overse...

Key Roles & Responsibilities 1. Product Knowledge Demonstrate strong product knowledge and confidently explain offerings to customers. Ensure consistency in serving size, packaging, and smallware usage. Adhere to strict food safety, hygiene, and grooming standards. Proficiency in cupcake icing is mandatory for all team members. 2. Customer Service & Order Fulfilment Greet customers warmly and handle orders with accuracy and efficiency. Ensure timely service while maintaining high service standards. Address customer inquiries and feedback professionally to ensure satisfaction. 3. Store Operations & Maintenance Maintain cleanliness across dining and workstation areas. Assist with inventory sto...

Manage IT asset inventory and track asset movements, ensuring accurate and timely updates. The Asset management lead will administer, manage and carry out all aspects of the CMDB process. Ensure compliance with ITIL standards and best practices, providing guidance and support to relevant stakeholders. Coordinate with procurement and finance teams for asset acquisition, ensuring cost-effectiveness and alignment with organizational goals. Monitor asset performance and provide recommendations for improvements, conducting regular assessments. Maintain accurate documentation and reporting of assets, ensuring transparency and accountability across the organization. Collaborate with IT teams to int...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Monitoring the bank s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements. Collaboration with teams across the bank to align and integrate Wholesale Lending processes. Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes. Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentati...

Embark on a transformative journey as Transaction Monitoring People Leader at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care. Key critical skills required for this role include: Must have experience in transaction monitoring, KYC & AML. Have good communication skills. Should have people management experience. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and tec...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

Join us as an Equity Research Analyst at Barclays Global Research Team, Barclays Global research provides a wide range of unique ideas to help our clients make the best investment decisions. Our Research teams are highly rated and consistently ranked amongst the top research teams in various surveys. We cover over 1,700 stocks spread across industries and geographies. By leveraging our industry leading global macro expertise and integrating our research across asset classes, we provide our clients with unique research and market intelligence. To be an Ideal Equity Research Analyst - the candidate will work with a senior analyst as part of the sector research team and will be expected to gath...

Embark on a transformative journey as an Financial Crime Screening People Leader-Assistant Vice President at Barclays, where youll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks. To thrive in this role, you ll need some previous experience in: Support various Financial Crime processes, which might include though not limited to payments / sanctions screening, adverse media screening and other AML related processes. Ensure compliance with Barclays Group Sanctions Policy and with Barclays Regulatory responsibilities in respect of the fight against Financial Crime. Responsible for development, delivery, and...

Job Description You will be a self-motivated service engineer with a passion for technology and a desire to solve customers problems, providing service, repairs, overhauling and commissioning of our wide range solutions. You will take pride in your work, ensuring any assigned service job is completed to the customers satisfaction first time, every time. You will have strong technical capabilities, the ability to work under pressure and a calm and positive attitude. You will be a collaborative team player, sharing lessons learned with the team, committed to continuous improvement, achieving and maintaining service excellence at all times. As after-sales service is crucial to ensuring customer...

Purpose of the role To participate in the day-to-day activities of the markets division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for the global markets division. Collaboration with cross-functional teams to support business initiatives. Participation in training and development programs to enhance skills and knowledge. Identification ...

Revenue Generation & Target Achievement Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings Conduct thorough needs assessments to understand clients insurance requirements and financial situations Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines Cross-sell and upsell additional insurance products to existing clients where appropriate Recommend complementary coverage options that address clients comprehensive insurance needs Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives Meet or exceed monthly and quar...

Embark on a transformative journey as a KYC Analyst at Barclays, where youll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Very Strong KYC knowledge Ability to act as a focal point for all queries that will be raised by the team d...

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...

About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team lea...