Posted:3 weeks ago|
Platform:
Work from Office
Full Time
--Service Engineer,
-Travel to customer sites to perform site assessment as well as install,commission,maintain & troubleshoot profound
-create & manage a project plan to ready the site for product installation(facility modifications, MRI software upgrades & IT Networking)
-secure customer acceptance of Installation & repair sign-off.
-Interface with the MRI OEM field service organization as needed
-Support defining & executing field service strategy for profound products
-Organize & prioritize schedule in accordance with customer requirements to determine needs for immediate attention, onsite visits & remote assistance.
-when required, enter parts orders generate & follow up products.Specifically,installation and troubleshooting
manuals.
* Maintain field service records as support is provided and
upgrades are deployed
* Participate in product design activities representing designfor
serviceability and product quality representing both internal
customers and end users
* Interact with clinical, engineering and operations teams to
drive the resolution of technical issues
* Executes other ad-hoc projects as assigned by manager.
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