Service Engineer

Tekman India

3 - 8 years

3 - 7 Lacs

visakhapatnam hyderabad

Posted:None| Platform:

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Skills Required

installation and commissioning machanical service field service service engineering feedback documentation after sales service technical services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Responsible for repair work of vacuum pumps and systems, installation and commissioning, pump servicing, training to the customer, and electrical and mechanical troubleshooting of the pumping system.
Identifying correct spare parts to set the product right and informing the respective sales team for further actions.
Writing accurate reports in English and submitting the same immediately after site completion.
Identifying warranty/non-warranty cases and explaining the same to the customer with proper documentation.
Generating service revenue from oil and spares as per the agreed target.
Traveling to any location across India or outside India as per requirement.
Creating and maintaining service information in the company ERP database.
Providing feedback to the respective department for problems identified on-site, e.g., incorrect supply of material, faulty engineering, incorrect wiring, etc.
Taking customer feedback on satisfaction with company service, product, etc.
Should be aware of safety standards at the site.

Preferred candidate profile

Preferably has field service and maintenance experience.
Preferably has experience in vacuum pump repair work; essential skills in mechanical repair work (e.g., vacuum pumps, centrifugal pumps, gas compressors) using the correct tools and methods.
Basic knowledge of electrical wiring, instruments like temperature and pressure sensors, and PLC operations.
Understanding and use of general tools and measuring instruments.
Willing to travel for outstation visits on request.
Physically strong and fit for heavy-duty mechanical work.
Should be able to write reports in English and have basic knowledge of operating a computer.

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