Service Engineer

1 - 6 years

1 - 4 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Onsite Customer visit for Installation & Support to resolve all technical issues
  • Coordination with technical/software team for removing Bugs”
  • Coordination with sales and coordination team for all supply issue.
  • Resolve all the technical & Non technical issue onsite.
  • Provide solution to software/hardware issue in consultation with Software /

Embedded / CCD team

  • Discussion with customer and resolve all issues.
  • Preparation of Service Reports and Issue wise MOM
  • Completion of RMA in coordination with CCD, Sales & Dispatch for proper handling

of returnable and non-returnable material.

  • Regular training program at customer end in order to educate regarding Jekson

Vision System and maintaining proper documentation for the same and its efficient

storage

  • Maintain a complete pre-installation checklist and checklist of all the installation

done at customer place and to provide the copy of the same to Sales & CCD

  • Synchronize the same to be used as reference
  • For all out of warrantee systems plan for AMC, in consultation with sales team.
  • Regular Audit at Customer end to check the working status and to provide

suggestion for up-gradation if required.

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Jekson Vision logo
Jekson Vision

Optics and Vision Technology

Optics City

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