Service Engineer

3 - 7 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Maintenance Technician, you will be responsible for attending service maintenance calls for various products including CNC machines such as Robodrill - VMC, Robocut - Wire EDM, and Roboshot - Plastic Injection Molding Machine. Your key accountabilities will include providing technical support to customers, identifying and resolving customer challenges, and offering routine service support in respective zone accounts to ensure customer system assurance and continuous improvement plans are executed. Building strong relationships with key stakeholders in the respective zone customers will be a crucial aspect of your role. You will engage in problem-solving activities by conducting system analysis, interpreting data, and providing recommendations to optimize customer operations. Additionally, you will collaborate with the Sales team by providing market information on start-ups of new applications in both existing customers and new accounts. The role will require travel within the assigned sales territory, including local and overnight trips. To be successful in this position, you should hold a Diploma / BE/ B. Tech in Electrical/ Electronics/ Mechatronics/ Mechanical Engineering with a consistent academic record of 60% and above. A minimum of 3 years of experience in CNC maintenance is essential to excel in this role.,

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