Service Engineer- B. Tech

Job Description

Troubleshooting and Diagnostics: A core function is identifying and resolving technical issues. Customer Support and Communication: Service Engineers often interact directly with clients, providing technical support, answering questions, and offering guidance on the proper use of equipment. Technical Documentation: Maintaining detailed records of service and installation actions is crucial for tracking issues, monitoring performance, and ensuring smooth operations. Collaboration and Teamwork: Service Engineers work closely with other technicians, engineers, and support staff to address complex issues and improve overall service delivery. Staying Updated: Keeping abreast of the latest technological advancements and best practices is vital for providing effective service and troubleshooting. Safety Compliance: Adhering to safety regulations and company policies is paramount to ensure a safe working environment. Required Skills: Technical Proficiency: Strong understanding of relevant equipment, systems, and troubleshooting techniques. Problem-Solving Skills: Ability to analyze complex situations, identify root causes, and implement effective solutions. Communication Skills: Effectively conveying technical information to both technical and non-technical audiences. Customer Service Skills: Providing excellent support and building positive relationships with clients. Documentation Skills: Creating clear and accurate service reports and other technical documentation. Teamwork and Collaboration: Working effectively with colleagues and other teams. Adaptability and Flexibility: Handling diverse tasks and adapting to changing situations. Continuous Learning: Staying current with technological advancements through training and development. Qualifications: Bachelor's Degree in Engineering: A degree in a relevant field like electrical, mechanical, or industrial engineering is typically required. Experience: Prior experience in a similar technical support or service role is often preferred. Specific Industry Knowledge : Depending on the role, knowledge of specific equipment, systems, or industries may be required. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person