Service Engineer

We are looking for a skilled and dedicated Medical Equipment Service Engineer to provide expert technical support for our range of arterial blood gas (ABG) analyzers. This field-based role involves installing, maintaining, and repairing equipment at hospitals, clinics, and diagnostic centres across Delhi and the Delhi NCR region. The ideal candidate will have strong diagnostic abilities, a customer-centric approach, and a solid background in biomedical or electronics engineering

Key Responsibilities

· Installation and commissioning: Install and calibrate new ABG machines at client sites, ensuring they are fully functional and ready for use.

· Preventive maintenance: Execute scheduled preventive maintenance (PM) to ensure optimal performance and extend the lifespan of equipment.

· Corrective maintenance and repair: Diagnose, troubleshoot, and repair equipment malfunctions promptly to minimize downtime and disruption for clients.

· Technical support and training: Provide on-site and remote technical assistance to healthcare staff. Conduct training sessions for users on the correct operation and routine care of the ABG machines.

· Documentation: Maintain accurate and detailed records of all service activities, including installation reports, PM checklists, and breakdown repairs.

· Customer satisfaction: Act as a reliable point of contact for clients, ensuring their service requests are addressed promptly and effectively, and that customer satisfaction is maintained.

· Inventory management: Manage and maintain inventory of spare parts and tools necessary for servicing equipment.

· Compliance: Ensure all service activities adhere to company policies, industry standards, and healthcare safety regulations.

· Cross-functional collaboration: Work closely with the sales team to support product installations and address any post-sales technical issues.

Qualifications and Requirements

· Education: Diploma or Bachelor's degree in Biomedical Engineering, Electronics, or a related field.

· Experience: A minimum of 2+ years of proven experience servicing medical equipment, with specific experience on ABG analyzers being a significant advantage.

· Technical skills:

· Strong knowledge of electronics and mechanical systems.

· Ability to read and interpret technical manuals, schematics, and wiring diagrams.

· Proficiency in troubleshooting and using diagnostic tools.

· Interpersonal skills: Excellent communication and customer service skills to effectively interact with hospital staff and other clients.

· Work ethic:

· Self-motivated and able to work independently to manage a service schedule.

· Strong problem-solving abilities and a methodical approach to technical issues.

· Mobility: Willingness and ability to travel frequently within the Delhi and Delhi NCR region. A valid driver's license and personal conveyance are preferred.

· Location: Based in Delhi or the Delhi NCR region, Bangalore and Jaipur with a strong understanding of the local market's healthcare landscape.

We are hiring for our sister concern Milap International.

At Milap, our product offers a range of high-performance blood gas analyzers designed to provide rapid, accurate, and comprehensive critical care test results. These analyzers are suitable for both point-of-care (POC) testing and high-volume clinical laboratory environments, featuring intuitive operation and reliable, maintenance-free technology.

*For further queries kindly contact @9899484377

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person