Service Desk Engineer || Leading MNC

Alike Thoughts

1 - 5 years

5 - 8 Lacs

chennai bengaluru mumbai (all areas)

Posted:-1 days ago| Platform:

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Skills Required

service desk it service desk itil

Work Mode

Hybrid

Job Type

Full Time

Job Description

Location : Bangalore, Chennai, Mumbai, Pune

Shifts

Service Desk Services
Minimum 3 years of experience as a Help Desk Technical Support Technician or Semi Technical support role
Good understanding of computer systems mobile devices and other tech products
Strong problem solving abilities with Ability to diagnose and resolve basic technical issues
Strong verbal and written communication skills with the ability to effectively communicate to a variety of audiences
Certification Requirement ITIL Foundation Windows 10 Configuration
Responsible for providing technical assistance and support related to computer systems hardware or software Responds to queries runs diagnostic programs isolates problem and determines and implements solution
Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution They must also be customer oriented and patient to deal with difficult customers

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