Service Desk Analyst

1 - 5 years

0 Lacs

Posted:15 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will provide IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. As a Service Desk Analyst, you will analyze and resolve most common inquiries and collaborate with the IT specialist team to address more complex issues. - Provide IT support to customers for technical issues related to everyday usage of their Digital Workplace - Analyze and resolve most common inquiries efficiently - Cooperate with the IT specialist team to address and resolve more complex technical issues - Strong technical knowledge and troubleshooting skills - Excellent communication and customer service skills - Ability to work collaboratively in a team environment - Prior experience in IT support or related field is preferred,

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Capgemini

IT Services and IT Consulting

Paris France

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