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Cognizant
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Service Delivery Manager

Service Delivery Manager

Cognizant

5 - 9 years

0 Lacs

pune maharashtra

Posted:22 hours ago| Platform: Shine logo

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Skills Required

aml fraud analysis lexis nexis usa patriot act bsa cip antimoney laundering global alert management tools pep classification sanction entities trade sanctions sdn aml case logs db google searches

Work Mode

On-site

Job Type

Full Time

Job Description

The Service Delivery Manager in AML and transaction monitoring (Alert Investigation Retail & Prepaid Cards) should possess a strong knowledge of AML (Anti-Money Laundering) and fraud analysis. You will be responsible for reviewing monthly alerts and understanding the alert generation process triggered by exceeding thresholds or specific spikes in customer accounts. It is essential to comprehend transaction patterns related to suspicious or unusual activities during periodic reviews. Your expertise should extend to Global Alert management tools, enabling you to establish and enforce money-laundering rules for all bank products within the transaction monitoring system. Your role will involve determining the source and purpose of funds for customers, identifying unusual activities and behaviors, as well as understanding PEP classification, Naming conventions, High-risk jurisdictions, current Sanction entities/individuals, trade sanctions, SDN, and more. You should also be capable of recognizing relationships between customers and counterparties/intermediaries, analyzing transaction purposes, and preparing AML case logs. Your ability to validate transaction and counterparty information through external applications such as Lexis Nexis, D&B, etc., will be crucial. Proficiency in multitasking and meeting deadlines in a high-pressure environment is essential, along with strong documentation skills to clearly articulate alert dispositions. Familiarity with the USA Patriot Act, BSA, CIP, Lexis-Nexis, Google searches, negative searches, effective communication, problem-solving techniques utilizing analytical skills, and experience in leading a team of at least 50 members are also required for this role.,

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Service Delivery Manager