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Service Delivery Manager

15 - 20 years

25 - 30 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Description

Clover Infotech is looking for a Service Delivery Manager Oracle Database Administrator with 15+ years of experience. Location Mumbai. 15+ Years Service Delivery Manager Oracle Database Administrator Job Openings Service Delivery Manager Oracle Database Administrator 15+ Years Job Summary: The Service Delivery Manager Oracle Database Administrator is responsible for the effective and efficient delivery of Oracle database services and ensuring the performance, security, and availability of critical systems. This hybrid role combines deep technical expertise in Oracle DBA functions with strong service delivery and client relationship management skills. The candidate will be responsible for managing SLAs, coordinating incidents and changes, and ensuring continuous service improvements in a fast-paced, enterprise environment. Key Responsibilities: Install, configure, and upgrade Oracle databases (including RAC, ASM, Data Guard). Monitor and tune performance to optimize database efficiency. Manage backup and recovery using RMAN, Data Pump, and other tools. Perform regular patching, health checks, and maintenance tasks. Ensure database security and manage user roles and privileges. Automate tasks using SQL, PL/SQL, Shell scripting, or other automation tools. Troubleshoot database issues and provide timely resolutions. Serve as the primary point of contact for database service delivery to internal/external clients. Ensure adherence to SLAs for performance, availability, and incident resolution. Manage and coordinate incident and problem resolution, including root cause analysis. Oversee change management processes to ensure smooth implementation of updates or upgrades. Plan for capacity, scalability, and high availability. Generate and present regular reports on database health, incidents, changes, and service metrics. Collaborate with infrastructure, application, and support teams to ensure end-to-end service quality. Qualifications & Skills: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum 8 10 years of experience as an Oracle DBA in a production environment. Proficient in Oracle RAC, ASM, Data Guard. Strong knowledge of Oracle versions (12c/19c/21c). Experience with RMAN, Data Pump, and Oracle Enterprise Manager (OEM). Expertise in performance tuning and database troubleshooting. Scripting skills in SQL, PL/SQL, Shell scripting, etc. Excellent communication, leadership, and stakeholder management skills. Strong analytical and problem-solving abilities. Ability to manage multiple tasks and priorities in a dynamic environment. ITIL Foundation certification or familiarity with ITIL processes is an advantage. Apply For Job Job Features 15+ Years Apply Online A valid email address is required. United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy (Saint-Barth lemy) Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe)

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Clover Infotech
Clover Infotech

Information Technology and Services

Mumbai

500+ Employees

50 Jobs

    Key People

  • Amit Shingala

    CEO
  • Rakesh Nair

    Vice President

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