Job
Description
Position Details Job Title: Service‑cum‑Field Sales Executive Location: Sion (East), Mumbai Department: Sales & After‑Sales Service Employment Type: Full-time Experience Level: Fresher or 0–1 year (electronics/IT preferred) Monthly Compensation: ₹20,000–₹25,000 Role Overview Drive field sales activities – generate leads, schedule visits, demonstrate products, and close deals Provide on-site service and technical support – troubleshoot hardware and software issues for existing customers Support post‑sale service coordination – work with internal teams and external service centers for swift resolution Key Responsibilities Field Sales Identify and pursue new business opportunities daily Conduct 4–5 on-field customer visits per day within assigned territory Generate leads, showcase product demos, and convert prospects into sales Achieve or exceed monthly sales targets Keep track of market trends and competitor activities Service & Support Deliver first-level customer support during visits Troubleshoot issues with devices—hardware and software Liaise with service centers for escalations and ensure timely follow-up Maintain high levels of customer satisfaction and engagement Reporting Prepare daily reports: visit logs, service tickets, sales performance Manage orders Log customer feedback clearly and communicate improvement suggestions Required Skills & Qualifications Bachelor's degree in Electronics, IT, Business, or a related field (preferred) 0–2 years of experience in field sales, inside sales, or service (electronics/IT background a plus) Excellent communication, negotiation, and interpersonal skills Confidence in making cold calls and meeting clients face-to-face Basic technical aptitude and ability to demo electronic devices Customer-focused, proactive, able to multitask effectively Comfortable traveling across assigned territory English fluency, both written and spoken Perks & Benefits Insurance coverage: health, accidental and life Monday–Saturday work schedule (2nd & 4th Saturdays off; Sundays off) Incentives based on sales targets and service quality Structured training and career growth prospects Preferred Candidate Profile Self-motivated, with strong organizational skills Tech-savvy and inclined to learn product intricacies quickly Comfortable balancing sales targets with service commitments Resilient under pressure and able to adapt to dynamic work environments Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Language: English (Preferred) Work Location: In person
