Service Coordinator

Hiring for Elevator Company

Female Candidates Only

Job Summary:

Key Responsibilities:

Schedule and dispatch service technicians for maintenance, repairs, callbacks, and inspections.
Maintain accurate service logs and job records in company systems (e.g. CRM).Coordinate with customers regarding service appointments and follow-ups.Monitor technician availability and workload to ensure timely response and SLA compliance.Track open work orders and escalate overdue items as needed.Process purchase orders, service reports, and billing documentation.Support technicians with part orders, technical documents, and general inquiries.Communicate with vendors, suppliers, and internal departments to ensure operational efficiency.Handle customer inquiries, complaints, and service issues promptly and professionally.Ensure compliance with safety policies and industry regulations.

Required Skills:

Strong organizational and communication skills

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Thanks & Regards,