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3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Please Note: This posting is intended to collect candidate information for Halliburton s talent pool, and is not considered an application. By completing the candidate profile, recruiters will have visibility to your information in order to contact you for a future related job opportunity. In addition to providing your information on this posting, we encourage you to create a Job Alert within our career site. The Job Alert allows you to select search criteria for positions that match your interest(s). Once positions are posted that match your search criteria, you will receive an email notification. Job Duties Under general supervision, oversees the SAP process from sales order creation to preparation for delivery and invoicing. Insures accuracy of job related requisitions and communicates with service coordinator on sales order accuracy and secures sign off. Responsible for daily inventory commitment and reconciliation. Troubleshoots and resolves SAP order to cash issues. Create requisitions as required and supports processing and/or transfer of cost to a sales orders or mobile business unit (MBU). Create standing maintenance orders to assign sundry item cost to MBU. May serve as a backup on quote team for quotation creation. May serve as a backup to service coordinator for sale order creation. May perform scheduling of personnel and equipment in sales orders; reports on personnel utilization and equipment and maintains scheduling board. Skills are typically acquired through a high school diploma or similar education and 3 years as a Service Planner I. Must complete the basic intermediate order to cash training course. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the quality improvement process. Qualifications Compensation Information Compensation is competitive and commensurate with experience. Location Opportunities may exist in multiple locations. Job Details Additional Locations for this position: Requisition Number: 198285 Experience Level: Experienced Hire Job Family: Engineering/Science/Technology PSL: Cementing Full Time / Part Time: Full Time
Posted 1 week ago
10.0 - 15.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment Customer follow-ups and meetings according to schedule Team management & coordination with Service coordinator for their moments and for any requirements like parts etc Weekly meeting with Team about concerns like safety, site audits & backlogs Update to service Manager & coordinator for the monthly plan Responsible for Commissioning & service of Chillers, HVAC Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines Carrying out the timely PPM for chiller as per Company SOP RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines Handling of all customer service requirements Generating of Leads Ensuring of Quality job execution and smooth & timely completion of given service tasks Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement Ensuring all the safety and vehicle audit requirements followed and honoured Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services Service Technicians should have operational user experience about MS office, Internet, Mail etc
Posted 1 week ago
10.0 - 15.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Repairing of all type of HVAC equipment Customer follow-ups and meetings according to schedule Team management & coordination with Service coordinator for their moments and for any requirements like parts etc Weekly meeting with Team about concerns like safety, site audits & backlogs Update to service Manager & coordinator for the monthly plan Responsible for Commissioning & service of Chillers, HVAC Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines Carrying out the timely PPM for chiller as per Company SOP RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines Handling of all customer service requirements Generating of Leads Ensuring of Quality job execution and smooth & timely completion of given service tasks Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement Ensuring all the safety and vehicle audit requirements followed and honoured Service Technicians Should have a practical hand-on experience on chillers Installation,
Posted 1 week ago
10.0 - 15.0 years
2 - 6 Lacs
Hyderabad
Work from Office
"Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment Customer follow-ups and meetings according to schedule Team management & coordination with Service coordinator for their moments and for any requirements like parts etc Weekly meeting with Team about concerns like safety, site audits & backlogs Update to service Manager & coordinator for the monthly plan Responsible for Commissioning & service of Chillers, HVAC Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines Carrying out the timely PPM for chiller as per Company SOP RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines Handling of all customer service requirements Generating of Leads Ensuring of Quality job execution and smooth & timely completion of given service tasks Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement Ensuring all the safety and vehicle audit requirements followed and honoured Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services Service Technicians should have operational user experience about MS office, Internet, Mail etc
Posted 1 week ago
5.0 - 10.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job profile: 1) AMC Tender monitoring 2) Visits to customers & distributor 3) AMC / Royalty billing 4) Timely AMC actions 5) Preparation of AMC quotation 6) Revenue generation Requirement: 1) Customer relation building ability 2) Fair knowledge of commercial matters 3) High competency in communications with fluency in English & Hindi 4) Able to work independently Location - Andheri (W) Exp - Min 4-5 Years Interested candidate may share Resume on hr2@eecindia.com.
Posted 2 weeks ago
1 - 6 years
3 - 4 Lacs
Bengaluru
Work from Office
Customer complaints Handling by pone call ( North/AP/Tamilnadu), Verify the complaints and assign the same to technician Regional wise, Verify Warranty and out of warranty complaints, Spare parts: Based on customer spare parts requirement releasing.
Posted 1 month ago
2 - 3 years
3 - 3 Lacs
Pune
Work from Office
1.Assess client needs and recommend suitable services. 2.Manage client communication (calls, emails, and appointments). 3.Oversee client care team training and resolve service-related issues. 4.Maintain and track service records. Required Candidate profile 5.Evaluate and suggest improvements for services. 6.Explain solutions to address client pain points.
Posted 2 months ago
1 - 2 years
3 - 5 Lacs
Thane
Work from Office
Call assigning and scheduling engineers for calls. CRM handling and managing data in internal sheets
Posted 2 months ago
3 - 5 years
1 - 3 Lacs
Chennai
Work from Office
Job Title - Service coordinator / Service Engineer Experience - 3 years Job Location - Chennai Qualification - Diploma / BE / B.Tech / MCA / M.Tech / MS / M.Sc The candidate should have experience in : Project planning. Invoice creation. MIS preparation. Customer / Client follow up. Material tracking. Field engineer co-ordination. AR Follow up. Knowledge on CCTV, electronics. Good computer skills / technical skills. Comfortable with client visits. Notice Period / Joining - Immediate to 30 days
Posted 2 months ago
2 - 5 years
4 - 7 Lacs
Noida
Work from Office
Responsible to manage a Service Center network to thereby provide excellent after-sales service to our customers. Responsibilities: Performs end to end coordination with service centers customers Regularly updates CRM platform Prompt in providing updates to customer Captures customer queries / complaints and provide appropriate solutions and alternatives with the within the timeframe and follow-up to ensure resolution Handling demanding customers, escalations from management hierarchy. Co-ordinate effectively timely with all concerned departments to ensure proper flow of communication. Ensure effective use of CRM practices, provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Identify and assess customer needs to achieve satisfaction. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Build sustainable relationships through open and interactive communication with the assigned service Centers Desired candidate profile: Should have relevant experience of working in a service center or similar process from consumer durable industry / after sales service industry Basic technical knowledge of the mobiles and its spare parts Aptitude for fast and adaptive learning. Willing to learn and apply my knowledge to practical situations. Possess problem-solving techniques and ability to work in groups and independently. Keeps oneself updated with the company product offerings, processes etc. Qualification : Undergraduate / Graduate Benefits: We believe in work-life balance and hence we offer flexible working hours. What matters is the output of work We have a well-defined leave policy for our people to take care of their personal commitments and exigencies We care for our people and take care of them and their family by offering them Mediclaim policy Your professional growth and company growth go hand-in-hand We provide you a platform to learn and polish your skills
Posted 2 months ago
2 - 3 years
3 - 7 Lacs
Mumbai
Work from Office
About the Company and Role SHANBHAGS is a diversified distributor of industrial pumps, motors and compressors. We represent leading Indian and international brands as their authorized distributor with a pan-India presence. Our varied list of clients includes major Indian and multinational companies. We are headquartered in Mumbai, with branch offices in Pune Surat, and sales service personnel across Delhi, Hyderabad, Vadodara and Ahmedabad. We are looking for qualified, experienced Service engineer for our range of KAESER screw compressors compressed air systems. The primary responsibility is to conduct service maintenance and commissioning requests at site, during or after AMC. Responsibilities Pre-commissioning Commissioning activities for compressed air systems at customer sites, after checking site readiness and/or suggesting changes as necessary. Visit the customers for any complaint logged, attending technical difficulties faced by customer. Identifying technical difficulties / loopholes in the compressed air system suggesting the remedy to the customers. Handling replacement refurbishment tasks at customer s site; generating and forwarding enquiries for spares to the service coordinators. Generating detailed Field Service Reports for status of installed compressor as well as recommending corrective actions to be taken, if any. Service coordinator needs to be updated regarding the status within 24 hrs from the receipt of complaint. Submitting weekly report on the service issues attended resolved each day. Identifying reporting about the different types of equipment installed at Customer s site to build market database. Requirements Diploma or Degree Engineers (Mech/Elec) with 2-3 years experience; or ITI diplomas with 4-6 years experience in servicing of compressors. Specific experience with rotary screw compressors maintenance overhauling. Familiarity with computer tools like MS Office tools (Word, Excel, Outlook), Google Workspace (Gmail, Sheets, Docs). Willingness to learn about new tool Salesbabu CRM. Good communication and persuasion skills as it is required to be constant communication with customer. Own 2-wheeler for movement across customer sites is required.
Posted 2 months ago
3 - 8 years
3 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile, Responsibilities and Duties: Responsible for support to customer and Service Engineers on all after-sales activities; Assisting the service team in all matters related to technical services. Coordinate between the customers all over India and Technical staff at various branches in resolving service issues and updating the status of the same. Arranging units/parts to be sent to customers. racking and updating of service reports of all the service staff. Arranging for service-related components, tools, parts, etc.,. Required Experience, Skills and Qualifications : Responsible for supporting customers service engineers on after sales activities. Ensure accurate data is captured and updated in CRM Service documentation reporting Experience: 3+ years, BE / BTech preferably in Electrical / Electronic / Instrumentation.
Posted 2 months ago
2 - 6 years
5 - 10 Lacs
Mumbai Suburbs, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Must have reporting experience in Advance Excel, Power BI, PowerPoint. - Coordinates the different operational processes (Incident, Change and Service Request) - Change and Project planification - Ability to challenge, recommend and redirect teams to ensure the operations and sla expectation - Coordinate the operations acceptance process to ensure the landing of project into production - Reporting & continuous improvements Preferred candidate profile Knowledge of Cloud services (AWS) Ticketing Tools (Service Now) Excel / PowerPoint / Word Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & Noticer period details.
Posted 2 months ago
2 - 3 years
1 - 5 Lacs
Mumbai
Work from Office
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world s leading retailers, restaurants and financial institutions. We leverage our expertise, RD capabilities and unique platform to help navigate, simplify and run our customers technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small from the best-known brands around the world to your local favorite around the corner. Position Title: Service Coordinator Location: Mumbai Position Description The Call Management Service Coordinator (SC) is responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. The primary function of the SC is to support the activities of the Customer Engineers (CEs) assigned to him or her or within a particular geographic region or territory. The SC s plan, prioritize, assign, and monitor all open work orders for CEs. Additionally, the higher levels may be required to perform escalation management activities which provide end to end tracking for both field and customer. Key Areas of Responsibility The main duties of the Service Coordinator include the following: Accept ownership of work orders routed to CALL MANAGEMENT Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts. Scheduling appointments with security escorts or third party service providers as required. Identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exceed the specific contractual response or fix time. Working with other Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall. Performing predefined start and end of day processes within the CALL MANAGEMENT. Recording any requested information for customer complaints referred by any outside source and managing escalations as defined. Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to CEs within the territory. Providing a central point of communication for engineers and handling any incoming telephone messages that may require to be transmitted to the engineers within the territory. Utilizing information provided by Territory Managers to maintain the current duty roster/CE schedule, record all incidents relating to CE availability, sickness, holidays, and planned work commitments. Regularly inspecting any holiday and absence tools used by the Territory Managers. Escalating to the team leader and territory manager when available CE resource levels fall below the determined specified limit and reporting daily records regarding CE availability and workload. Ensuring the correct and timely closure and completion of all work orders At call closure, verifying entitlement of the correct serial number for the device being repaired, and ensuring correct bill type is included in each call to ensure that all cash and charge revenues are billed, except where automatic closure by the CE is available. Provide parts management/coordination (working with Logistics for SLA S) as assigned Follow Global Call Management tools, process and procedures as documented and posted in GPS Scope Proactively plans, prioritizes, and assigns all outstanding work order tasks for Customer Engineers and ensures the prompt delivery of service to meet our contractual terms and conditions Work Environment The work environment may require rotation in work hours, weekend or holiday hours, and/or extended hours, as needed, to accommodate 7 X 24 operations The position involves prolonged periods of PC and telephone usage. The Service Coordinator is accountable for continuously receiving and handling high volumes of work orders The Service Coordinator works in a team environment and interacts with multiple internal customers. Reports to the CALL MANAGEMENT Team Leader Education and Background Education and Experience Requirements Graduate in any discipline with two to three years experience in the area of Coordination / customer Service and Support preferred Basic PC literacy Keyboard proficiency Understanding of geographical areas and ability to utilize mapping tools for assigning work orders Understanding of Windows-based applications/tools Relationship building skills Excellent communication skills, verbal and written as well as listening skills Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.
Posted 3 months ago
1 - 5 years
2 - 3 Lacs
Hyderabad
Work from Office
Job description We are looking for an experienced and well-organized Service Coordinator to provide the necessary support to the field service team as well Lovibond customers. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. Roles and Responsibilities: Using SAP software to enter data into databases and generate quotations and PO Processing Using Customer Relationship Management (CRM) software to manage client Understanding all services currently offered by the organisation Responding to customer enquiries over the phone, in person and via email. Understanding Customer spares needs and quotations generation Purchase orders processing and Payment follow-ups Discussing with clients to evaluate needs and recommend appropriate services. Developing and maintaining customer relationships. Performing regular followups with clients to ensure ongoing satisfaction. Resolving client issues over the phone and via email. Creating regular reports on service levels and requirements. Maintaining customer visits database and Reports Evaluating overall service level and implementing continuous improvement tactics. Desired Candidate profile: Must have excellent Hindi/English verbal and written communication skills Proficiency with MS Office Suite (Outlook, Excel, Word, PowerPoint) Any Bachelor Degree/Diploma Experience :Min 1 Year/ Fresher Annual CTC: 2.0 - 3.0L Preferable Qualification Electronic subject Preferable with tendering works experience Preferable nearby Location candidates Sense of urgency and customer service orientation Ability to organize and prioritize work and meet deadlines
Posted 3 months ago
7 - 11 years
12 - 17 Lacs
Gurgaon
Work from Office
Responsibilities: Provide detailed review and analysis of complex Private Equity, Hedge Fund and/or FoF partnership tax returns Serve as a mentor to our associates and senior associates, providing real-time project feedback and regular check-ins. Work on multiple complex issues and communicate in a non-technical manner to facilitate communication between the client and the service team , all while managing the risk for both the client and the firm Serve as the Tax client service coordinator for appropriate clients Advise clients on a full spectrum of RSM s tax services, including planning, research, compliance, and general mergers and acquisitions activities Reviewing research findings and ensure conclusions are consistent with firm policies and professional standards Assist with new business development, extended service s and tax issue recognition for existing clients Manage client needs in conjunction with cross-functional engagement teams across the tax practice ( e. g. state & local tax, international tax, tax technology, tax mergers & acquisitions, etc. ) Remain up-to-date on current tax pra ctices and changes in tax law Required Qualifications: Bachelor s Degree in Commerce , Accounting or related field 7+ years of experience in business taxation working for a Big 4 or a large national , regional or local accounting firm ; or equivalent in industry or with a law firm Active CPA, CA, EA Mandatory. Prior tax compliance & consulting experience serving Asset Management clients Working knowledge of tax code and technical aspects of tax preparation and compliance Ability to work closely with clients to answer questions or to collect necessary information for tax service requirements Proven track record managing client engagements from start-to-end Preferred Qualifications: Masters of Accounting , Masters of Taxation or MBA At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html . Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .
Posted 3 months ago
2 - 5 years
2 - 3 Lacs
Hyderabad
Work from Office
Job description Designation:- Service Coordinator Location:- Bowenpally, Hyderabad Qualification:- Any Graduate Experience:- 2+yr Salary:- Best in Industry Gender:- Male No:- Of Openings:- 2 Industry:- Any Service Industry Roles and Responsibilities: * Co Ordinating with the service Technicians to finish the service/Installation calls on Time * Assigning the calls to Technicians. * Timely delivering the services to the customers. * Achieving the target set by the company. * Taking the feedbacks from the customers.
Posted 3 months ago
2 - 7 years
3 - 6 Lacs
Mumbai
Work from Office
Installation progress follow up (order, location, and allocation) Regional Coordination (installation, repair, installation planning) Documentation (sales order, installation repair, submission of AMC letter to customer trading) MIS (weekly/ monthly report) Installation progress (complete, incomplete) (planning, action) CRM verification open and close installation Govt order service installation and support tracking, PMD coordination Installation progress and field feedback Letters to govt customer, reply and record Govt major installation- AMC progress, PMS tracking Coordination with tender team for service tender, BG, Perf. Online orders, changes, track.
Posted 3 months ago
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