Service Coordinator

You will be responsible for the role of a Service Coordinator at Ahmedabad location. Your primary duties and responsibilities will include logging customer calls from site inspection to service in CRM on priority, logging service complaints from customers in CRM on priority, preparing and sending escalation reports to concerned heads as per the instructions of the Reporting Manager, and adhering to the systems and policies of the company. The minimum job requirements for this position include being a graduate with at least 0-1 year of experience. You should have good verbal and written communication skills in English, be proficient in English and Hindi, and be able to quickly learn and adapt to work with a systemic approach. Monotech Systems Ltd., established in 1999, is a leading manufacturer and one-stop solution provider for the printing and packaging industry globally. With a team strength of over 500 employees and branch offices in all metros and major print centers across India, we import and export a range of printing machines worldwide. This is a full-time position located in Ahmedabad. The benefits offered for this role include health insurance, provident fund, and yearly bonus. As part of the application process, you will be required to provide information on your current salary and expected salary. The ideal candidate should have a total work experience of 1 year. The work location for this position is in person. For more information about Monotech Systems Ltd., please visit our website at www.monotech.in.,