Service Coordinator

Job Title: Service Coordinator – Hospital Operations

Job Summary:
We are seeking an experienced and dynamic Service Coordinator to lead and supervise our hospital service coordination team. The role involves overseeing patient services, ensuring smooth interdepartmental coordination, enhancing patient experience, and maintaining high service standards.

Key Responsibilities:

• Supervise and mentor coordinators
• Oversee patient flow and service delivery across departments (OP/IP)
• Coordinate with clinical and non-clinical teams to resolve service issues
• Handle escalations and ensure timely grievance redressal
• Monitor quality metrics and drive service improvements
• Assist in training, scheduling, and performance evaluation of staff

Qualifications:

• Postgraduate in healthcare management, hospital administration, or related field
• Minimum 3–5 years of experience in hospital operations/service coordination
• Strong leadership, communication, and problem-solving skills
• Prior experience in a psychiatric or mental health setup is an added advantage

Employment Type: Full-time
Salary: Competitive, based on experience

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Education:

• Master's (Required)

Experience:

• Minimum: 2 years (Required)

Language:

• English (Required)
• Hindi (Preferred)
• Kannada (Preferred)

Work Location: In person

Expected Start Date: 20/07/2025