Job Title: Service Coordinator – Hospital Operations Job Summary: We are seeking an experienced and dynamic Service Coordinator to lead and supervise our hospital service coordination team. The role involves overseeing patient services, ensuring smooth interdepartmental coordination, enhancing patient experience, and maintaining high service standards. Key Responsibilities: Supervise and mentor coordinators Oversee patient flow and service delivery across departments (OP/IP) Coordinate with clinical and non-clinical teams to resolve service issues Handle escalations and ensure timely grievance redressal Monitor quality metrics and drive service improvements Assist in training, scheduling, and performance evaluation of staff Qualifications: Postgraduate in healthcare management, hospital administration, or related field Minimum 3–5 years of experience in hospital operations/service coordination Strong leadership, communication, and problem-solving skills Prior experience in a psychiatric or mental health setup is an added advantage Employment Type: Full-time Salary: Competitive, based on experience Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Education: Master's (Required) Experience: Minimum: 2 years (Required) Language: English (Required) Hindi (Preferred) Kannada (Preferred) Work Location: In person Expected Start Date: 20/07/2025
Company Description: Mibo The Mind Expert, a venture under the umbrella of Mibo Health and Happiness Care Private Limited, is a provider of comprehensive psychological and psychiatric services. With locations in Kochi, Bangalore, and Mumbai, Mibo sets itself apart with a unique approach that creates a cozy and welcoming environment for individuals seeking mental health support. The facility is staffed by a team of experts, including psychiatrists, psychologists, physicians, and diet and nutrition professionals, all committed to providing individualized and top-quality care. Role Description: This is a full-time on-site role as a Registered Nurse at Mibo The Mind Expert in Kochi. The Registered Nurse will be responsible for providing direct patient care, performing assessments, administering medications, implementing treatment plans, and coordinating with other healthcare professionals. The Registered Nurse will also participate in patient education and support programs. Qualifications: Registered Nurse certification Experience in psychiatric or mental health nursing Ability to assess and monitor patients' mental health conditions Proficiency in administering medications and implementing treatment plans Strong communication and interpersonal skills Ability to work collaboratively with interdisciplinary healthcare teams Excellent organizational and time management skills Knowledge of mental health support programs and resources Relevant skills and qualifications that would be beneficial include: Experience in crisis intervention Knowledge of evidence-based psychiatric treatment approaches Training in therapeutic communication techniques Proficiency in electronic medical record systems Certifications in specialized areas such as trauma-informed care or addiction nursing Send your CV to [email protected] or Call us 9037902900 Job Type: Full-time Pay: ₹15,000.00 - ₹23,000.00 per month Schedule: Day shift Night shift Rotational shift Experience: total work: 1 year (Preferred) Work Location: In person