Service Coordinator- Male

Job Title: Service Engineer

About The Company:

Hindustan Hydraulics (HHPL) was incorporated in 1965 by our CMD- M.M.S Khosla, with the mission to cater to the growing Indian industrial sector's requirement for Sheet Metal Solutions, matching the best in the international markets. The portfolio included hydraulic presses of different sizes and application such as forming presses, deep draw presses, forging presses, scrap bailing presses etc. There were numerous international collaborations with world leaders like TOS, Czechoslovakia, for presses and HOESCH MFD, Germany, for re-railing equipment for Indian Railways.

In 1989 HHPL contracted a technical collaboration with M/s Darley b.v Holland to manufacture the latest CNC Hydraulic Press Brakes and NC Hydraulic Shearing Machines. In the 90's with the opening up of the Indian economy, we faced enormous competition from established international and domestic giants in the field.

Role: Service coordinator

The Service Coordinator will be responsible for coordinating all service-related activities, managing service schedules, handling customer queries, and ensuring timely support and resolution of field issues. The role requires strong communication, planning, and multitasking skills to ensure smooth service operations and customer satisfaction.

Key Responsibilities:

• Coordinate service engineers’ schedules and assign field visits.
• Maintain daily service reports, job sheets, and pending issue trackers.
• Communicate with customers regarding complaints, service updates, and feedback.
• Ensure prompt response to customer calls and resolve issues efficiently.
• Liaise with the production, spares, and logistics teams for parts and support.
• Track warranty cases and maintain service records systematically.
• Prepare MIS reports on service performance and downtime analysis.
• Support the Service Manager in planning preventive maintenance schedules.

Job Requirements:

• Diploma Or B.Tech in Mechanical or Electrical Engineering.
• Good communication and problem-solving skills.
• Eagerness to learn and grow in a technical role.
• Basic knowledge of hydraulics or machine tools is a plus (not mandatory).

Perks & Benefits:

• Comprehensive training will be provided by senior service experts.
• Opportunity to work with cutting-edge technology and reputed clients.
• Long-term career growth with performance-based progression.
• Leave Encashment, Gratuity, CL/SL etc.
• PF/ESIC.

Ready to accelerate your career with us?
Send your resume to hr@hindustanhydraulics.com or call us/drop your CV on 9878022239 for more details.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person