Service Assurance Manager

2 - 4 years

0 Lacs

Posted:1 month ago| Platform: Indeed logo

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Job Description

Job Description

mplementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers.
  • Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance
  • Identify and Deploy Measures to Improve Service Levels
  • Develop & Nurture Relationships with relevant people at Client Organization.
  • Identify opportunities to shore up recurring revenue opportunities.

  • Customer Focus and Customer first attitude
  • Reasonable Commercial, process and Business Awareness
  • Perseverance and go getter attitude.
  • Collaborative relationships building & working
  • Effective Communication and Impact
  • Self-Management and Personal Development.

Job Snapshot
Updated Date
10-09-2025
Job ID
Job_8601
Department
Customer Experience
Location
Airtel Centre - Gurgaon, Gurgaon, Haryana, India
Experience
2 - 4 Years
Employee Type
Employee

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