Service Advisor

One Plus Staffing Solution

3 years

0 Lacs

Ahmedabad Gujarat India

Posted:14 hours ago| Platform:

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Skills Required

service engineering communication workflow maintenance erp

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Industry:

Salary:

Experience Required:

Qualification:

Job Overview:

Service Advisor

Key Responsibilities:

Greet customers and understand their vehicle service needs.
Prepare job cards and service estimates based on inspection.
Coordinate with technicians and workshop team to ensure timely and accurate service.
Provide updates to customers regarding job status, delivery timelines, and additional repairs (if any).
Maintain service records and customer follow-ups.
Explain service charges, warranty terms, and service procedures to customers.
Ensure all customer complaints are addressed promptly and professionally.
Promote value-added services and maintenance packages.

Requirements:

Minimum
3 years of experience
as a
Service Advisor
in the
automobile sector
.
Degree or diploma in
Automobile/Mechanical Engineering
preferred.
Strong knowledge of vehicle servicing processes and customer handling.
Excellent
verbal and written communication skills
.
Good
computer skills
(MS Office, DMS/ERP systems, email).
Ability to manage multiple tasks and work in a fast-paced environment.
Customer-centric attitude with strong problem-solving abilities.

Benefits:

Competitive salary with
performance-based incentives
.
Opportunity to work with a reputed
premium car brand
.
Professional work environment and career growth opportunities.

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