Service Advisor

0 - 5 years

1 - 2 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Greet customers and understand their

    vehicle service or repair requirements

    .
  • Create job cards, explain service estimates, and get customer approval.
  • Coordinate with technicians to ensure

    accurate diagnosis and timely delivery

    .
  • Communicate job status and additional work required to customers.
  • Ensure

    customer satisfaction

    through regular updates and post-service follow-ups.
  • Maintain

    service records

    , manage billing, and handle warranty/insurance claims.
  • Support the workshop team in

    quality control and timely workflow management

    .

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