Position Summary: The Cotek is responsible for providing technical support to Service Advisors and Technicians in diagnosing and resolving complex vehicle issues. The role ensures accurate troubleshooting, adherence to service standards, and smooth workflow in the service department to achieve customer satisfaction and workshop efficiency. Key Responsibilities: Diagnose and resolve technical issues in vehicles that cannot be handled by technicians alone. Support Service Advisors in understanding customer complaints and providing technical solutions. Guide and mentor workshop technicians for accurate troubleshooting and repair. Ensure timely resolution of repeat complaints to improve customer satisfaction. Conduct joint road tests with customers to identify vehicle concerns. Assist in warranty claim approval by providing proper technical justification and documentation. Coordinate with Technical Manager (RSM/ASM) for complex, unresolved issues. Maintain updated knowledge of vehicles, service guidelines, and new technical bulletins. Ensure compliance with dealership SOPs and quality standards. Provide feedback to the service team to reduce repeat jobs and improve first-time right repairs. Skills & Competencies: Strong diagnostic and problem-solving skills in automobile technology. In-depth knowledge of Mahindra vehicles, systems, and service procedures. Ability to use diagnostic tools and software effectively. Excellent communication skills to interact with customers and team members. Leadership qualities to train and guide workshop technicians. Strong focus on customer satisfaction and workshop efficiency. Qualification & Experience: Diploma/Degree in Automobile/Mechanical Engineering. Minimum 2–4 years of experience in an automobile dealership. Hands-on experience in vehicle diagnostics and troubleshooting.
Require DMS Operator Salary: Upto 30,000 Location: Ahmedabad, Gujarat Experience: Min. 2 Years Require experience of DMS Good knowledge of MS Office (Excel, Word, PowerPoint) . Require experience of DMS Perform data entry related to sales, service, spare parts, and accounts. Create and maintain customer, vehicle, and service records in the system. Ensure billing and invoicing are accurate and timely. Assist in MIS reporting for dealership management. Coordinate with OEM representatives for DMS-related issues and updates. Strong knowledge of DMS software (Autosoft, Reynolds, Tally, or OEM-specific software) . Typing speed and accuracy with attention to detail. Ability to handle large volumes of data and generate accurate reports.
Job Title: Account Manager Location: Surat Salary: Upto 35,000 Experience: Min. 3 Years Job Summary: The Account Manager will oversee client accounts, ensure compliance with accounting standards, manage financial records, and coordinate with the audit and taxation teams. The role involves managing a portfolio of clients, building relationships, and delivering accurate financial services within stipulated timelines. Key Responsibilities: Manage and supervise day-to-day accounting operations of assigned client accounts. Ensure compliance with GST, TDS, Income Tax, ROC, and other statutory requirements. Prepare and review financial statements, MIS reports, and reconciliations. Liaise with clients to understand their financial needs and provide advisory support. Coordinate with auditors, taxation teams, and regulatory authorities. Review and ensure timely filing of returns, including GST, TDS, and Income Tax. Manage a team of accountants and allocate tasks effectively. Maintain client relationships and handle queries related to accounting and compliance. Assist in finalization of accounts and preparation of audit schedules. Qualifications & Skills: Bachelor’s / Master’s degree in Accounting, Finance, or Commerce. Minimum 2-3 years of experience in accounting Strong knowledge of Accounting Standards, Direct & Indirect Tax Laws. Proficiency in accounting software (Tally, Busy, QuickBooks, Zoho Books, etc.). Excellent analytical, communication, and client-handling skills. Ability to work under deadlines and manage multiple accounts.